Any one else that maybe able to help me ? <br><br>Thanks <br><br><div class="gmail_quote">On Tue, Mar 18, 2008 at 1:03 PM, Akaal singh <<a href="mailto:akaalvoip@googlemail.com">akaalvoip@googlemail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">I am using IPCC 5.0(2), CTI Ports are created via BAT, I have restarted the Services, the RP, CTI Point. CTI ports are in the TAPS Partition. How do I check the telephony subsystem in IPCC (new to IPCC) ? <br>
Thank you<div><div></div><div class="Wj3C7c"><br>
<br><div class="gmail_quote">On Tue, Mar 18, 2008 at 9:32 AM, Christopher M. Bomba <<a href="mailto:cbomba@s4nets.com" target="_blank">cbomba@s4nets.com</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Look at the compatibility matrix for CRS not CCM. Go to Support > Voice<br>
Communications > UCCX > Compatibility Information > Cisco Customer Response<br>
Solutions (CRS) Software and Hardware Compatibility Guide (February 18,<br>
2008) (PDF - 8 MB)<br>
<br>
There is also CRS 6 but that is only for CCM 4.3<br>
<br>
Here are the supported version:<br>
<br>
CRS 5.0(1) SR2<br>
5.1(1b) - JTAPI 3.1(1.4) File name 5.1.1.3000-5<br>
5.1(2) - JTAPI 3.1(2.5) File name 5.1.2.1000-11<br>
5.1(3) - JTAPI 3.1(3.7) File name 5.1.3.1000-12<br>
6.0(1) -JTAPI 6.0(1.1000)-5<br>
6.0(1) - JTAPI 6.0(1.1000)-5 File name 6.0.1.2000-3<br>
<br>
<br>
<br>
CRS 5.0(2)<br>
5.1(1b) - JTAPI 3.1(1.4) File name 5.1.1.3000-5<br>
5.1(2) - JTAPI 3.1(2.5) File name 5.1.2.1000-11<br>
5.1(3) - JTAPI 3.1(3.7) File name 5.1.3.1000-12<br>
6.0(1) -JTAPI 6.0(1.1000)-5<br>
6.1(1) JTAPI 6.1(1.1000)-1<br>
6.0(1) - JTAPI 6.0(1.1000)-5 File name 6.0.1.2000-3<br>
<br>
<br>
<br>
Chris<br>
<div><br>
-----Original Message-----<br>
From: Jonathan Charles [mailto:<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>]<br>
Sent: Tuesday, March 18, 2008 12:28 AM<br>
To: Christopher M. Bomba<br>
Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
</div><div><div></div><div>Subject: Re: [cisco-voip] TAPS Cisco Call Manager 6.1<br>
<br>
OK, since you stirred this up, you need to proffer evidence and stuff...<br>
<br>
A Link, please?<br>
<br>
<br>
Jonathan<br>
<br>
On Mon, Mar 17, 2008 at 8:29 PM, Christopher M. Bomba <<a href="mailto:cbomba@s4nets.com" target="_blank">cbomba@s4nets.com</a>><br>
wrote:<br>
> What version of IPCC Express are you using? Only 5.0(2) will work<br>
> with 6.1 and you can't download it from Cisco. I have an IPCC<br>
> Express implementation and it is 5.0(1)sr2 and that doesn't work with<br>
> 6.1. I had to go through the PUT tool and order the upgrade for 5.0(2).<br>
><br>
> Chris<br>
><br>
><br>
> Date: Mon, 17 Mar 2008 13:08:29 -0500<br>
> From: "Jonathan Charles" <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>><br>
><br>
> Subject: Re: [cisco-voip] TAPS Cisco Call Manager 6.1<br>
> To: "Akaal singh" <<a href="mailto:akaalvoip@googlemail.com" target="_blank">akaalvoip@googlemail.com</a>><br>
> Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
> Message-ID:<br>
> <<a href="mailto:5d093f9a0803171108t25adf4b4oa690d54c5157f2a0@mail.gmail.com" target="_blank">5d093f9a0803171108t25adf4b4oa690d54c5157f2a0@mail.gmail.com</a>><br>
> Content-Type: text/plain; charset=ISO-8859-1<br>
><br>
><br>
> Did you create a trigger, is the CTI RP (as well as the CTI Ports)<br>
> registered with CCM?<br>
><br>
> Does the phone have a CSS to call the partition that that trigger is in?<br>
><br>
> Are you using G729?<br>
><br>
><br>
><br>
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><br>
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</div></div></blockquote></div><br>
</div></div></blockquote></div><br>