i've had this issue on every upgrade I've done.<br><br>perhaps, either your customers aren't using the call handler transfer feature or they havent realized it is broke :)<br><br><br><br><div class="gmail_quote">
On Wed, Mar 19, 2008 at 1:40 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I have done about a dozen of these, and I have never had an issue with<br>
the Call Handlers (subscribers, yes, CH, nope...)<br>
<font color="#888888"><br>
<br>
<br>
Jonathan<br>
</font><div><div></div><div class="Wj3C7c"><br>
On Wed, Mar 19, 2008 at 12:36 PM, Justin Steinberg <<a href="mailto:jsteinberg@gmail.com">jsteinberg@gmail.com</a>> wrote:<br>
> you should also plan for the fact that none of your call handler transfer<br>
> settings will upgrade properly. either record the settings manually or I<br>
> put together this SQL query that seems to pull the right data out of unity<br>
> 4.<br>
><br>
><br>
><br>
> Select parentalias,alias,extension<br>
><br>
> From contactrule<br>
><br>
> Where [action]=1<br>
><br>
> see this bug:<br>
><br>
> <a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm15661" target="_blank">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm15661</a><br>
><br>
><br>
><br>
><br>
><br>
> On Wed, Mar 19, 2008 at 1:29 PM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>> wrote:<br>
> > Also, make sure you do NOT install SQL or Exchange (if VM only) on the<br>
> > C drive... this action cannot be undone (without blowing it away), but<br>
> > it can be mitigated (a little)...<br>
> ><br>
> > Use SQL regardless of how many ports you have and put the SQL db on a<br>
> > BIG drive...<br>
> ><br>
> > Also, if VM only, enable circular logging.<br>
> ><br>
> ><br>
> ><br>
> > Jonathan<br>
> ><br>
> ><br>
> ><br>
> ><br>
> > On Wed, Mar 19, 2008 at 12:17 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<br>
> > > one other thing..... make sure you have a OS partition greater then 8<br>
> gigs<br>
> > > which was the default in unity 4.0. it will not fit. suggested now is<br>
> 12<br>
> > > gigs.<br>
> > ><br>
> > > learned it the hard way. I had W2k3 so I was just going to upgrade.<br>
> got to<br>
> > > the part to install Unity but by then.... I only had 300k available on<br>
> the<br>
> > > HD. Had to blow away the whole thing and start from scratch. loaded<br>
> back<br>
> > > to unity 4.0 did the dirt restore then upgrade with out issue. Just a<br>
> > > longer night then I was hoping for.<br>
> > ><br>
> > > Scott<br>
> > ><br>
> > ><br>
> > ><br>
> > > On Wed, Mar 19, 2008 at 8:24 AM, Ed Leatherman <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>><br>
> > > wrote:<br>
> > ><br>
> > > > Thanks for the tip, we'll certainly have a different name on the new<br>
> > > server so it will help knowing that ahead of time. You get bonus points<br>
> for<br>
> > > using the word accouterments. :)<br>
> > > ><br>
> > > ><br>
> > > ><br>
> > > ><br>
> > > ><br>
> > > > On Wed, Mar 19, 2008 at 10:30 AM, Jonathan Charles <<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>><br>
> > > wrote:<br>
> > > ><br>
> > > > > I have done about a dozen Unity 4.x to 5.0(1) upgrades...<br>
> > > > ><br>
> > > > > Here's what I have done.<br>
> > > > ><br>
> > > > > Install new server with Windows 2003, using Cisco's platform DVD for<br>
> > > > > Unity (or CUC), install Unity 4.2 (and all accouterments) and then<br>
> > > > > restore DRT backup, and upgrade to 5.0...<br>
> > > > ><br>
> > > > > I have had pretty good success... Just note, you may run into a bug<br>
> > > > > where the Unity 5 install says the server had been renamed using an<br>
> > > > > unsupported method... if so, go into SQL, check the table,<br>
> > > > > UnitySetupParameters and look the @PrimaryServer, change this to<br>
> match<br>
> > > > > the hostname of the server.<br>
> > > > ><br>
> > > > ><br>
> > > > ><br>
> > > > > Jonathan<br>
> > > > ><br>
> > > > ><br>
> > > > ><br>
> > > > ><br>
> > > > > On Wed, Mar 19, 2008 at 9:22 AM, Ed Leatherman<br>
> <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>><br>
> > > wrote:<br>
> > > > > > Hi folks,<br>
> > > > > ><br>
> > > > > > Planning out our upgrade to Unity version 5 from 4.2.1 (running<br>
> > > win2k). I<br>
> > > > > > have a spare server of the same model etc that I would like to use<br>
> to<br>
> > > make<br>
> > > > > > the OS upgrade easier but had a question I was hoping someone on<br>
> the<br>
> > > list<br>
> > > > > > might know.<br>
> > > > > ><br>
> > > > > > What I'm considering is bringing up the new server as a brand new<br>
> > > Unity<br>
> > > > > > install with a new server name, IP address, etc while the existing<br>
> > > system is<br>
> > > > > > still in place, and then migrate the users/settings over. Does<br>
> anyone<br>
> > > know<br>
> > > > > > if it's possible using the global subscriber manager to move<br>
> > > subscribers<br>
> > > > > > from a Unity 4.2 system to a Unity 5.0 system? I've never used the<br>
> > > tool<br>
> > > > > > myself for this purpose (we only have 1 Unity server), but I see<br>
> that<br>
> > > it had<br>
> > > > > > "importing, deleting and moving subscribers between Unity<br>
> servers"..<br>
> > > just<br>
> > > > > > not sure about between versions of Unity. I would still have to<br>
> > > reconfigure<br>
> > > > > > call handlers in this case. I'm trying to get a hold of some lab<br>
> > > resources<br>
> > > > > > to test GSM myself between unity versions.<br>
> > > > > ><br>
> > > > > > My other option (if I understand correctly) would be to build the<br>
> > > system as<br>
> > > > > > the same version of Unity 4.2 on win2k3, do a DiRT restore, and<br>
> then<br>
> > > upgrade<br>
> > > > > > to 5.0. Maybe this is quicker anyway, has anyone had trouble with<br>
> > > this?<br>
> > > > > > assuming the same version of DiRT to backup and restore of course.<br>
> > > > > ><br>
> > > > > ><br>
> > > > > > Thanks!<br>
> > > > > ><br>
> > > > > > --<br>
> > > > > > Ed Leatherman<br>
> > > > > > Senior Voice Engineer<br>
> > > > > > West Virginia University<br>
> > > > > > Telecommunications and Network Operations<br>
> > > > > > _______________________________________________<br>
> > > > > > cisco-voip mailing list<br>
> > > > > > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> > > > > > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> > > > > ><br>
> > > > > ><br>
> > > > ><br>
> > > ><br>
> > > ><br>
> > > ><br>
> > > > --<br>
> > > ><br>
> > > ><br>
> > > ><br>
> > > > Ed Leatherman<br>
> > > > Senior Voice Engineer<br>
> > > > West Virginia University<br>
> > > > Telecommunications and Network Operations<br>
> > > > _______________________________________________<br>
> > > > cisco-voip mailing list<br>
> > > > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> > > > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> > > ><br>
> > > ><br>
> > ><br>
> > ><br>
> > _______________________________________________<br>
> > cisco-voip mailing list<br>
> > <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> > <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
> ><br>
><br>
><br>
</div></div></blockquote></div><br>