<div>Dear Avner,</div>
<div> </div>
<div>yes, i do have the experience of capturing agent sceen as well as voice at the same time.</div>
<div> </div>
<div>no issues yet faced. <br><br>regards</div>
<div> </div>
<div> </div>
<div> </div>
<div class="gmail_quote">On Wed, Mar 19, 2008 at 8:44 PM, Avner Izhar <<a href="mailto:aizhar@ccbootcamp.com">aizhar@ccbootcamp.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>
<div><span><font face="Arial" color="#0000ff" size="2">Hi Muneeb,</font></span></div>
<div><span><font face="Arial" color="#0000ff" size="2"></font></span> </div>
<div><span><font face="Arial" color="#0000ff" size="2">Thanks for replying,</font></span></div>
<div><span><font face="Arial" color="#0000ff" size="2"></font></span> </div>
<div><span><font face="Arial" color="#0000ff" size="2">Have you used screen recording/capturing as well? </font></span></div>
<div><span><font face="Arial" color="#0000ff" size="2"></font></span> </div>
<div><span><font face="Arial" color="#0000ff" size="2">Any issues you experienced with it?</font></span></div>
<div><span><font face="Arial" color="#0000ff" size="2"></font></span> </div>
<div><span><font face="Arial" color="#0000ff" size="2">Do you recommend it overall?</font></span></div>
<div><span><font face="Arial" color="#0000ff" size="2"></font></span> </div>
<div><span><font face="Arial" color="#0000ff" size="2">
<p><span lang="en-us"><font face="Arial" size="2">-------------------------------------------</font></span> <br>
<div class="Ih2E3d"><span lang="en-us"><font face="Arial" size="2">thanks,</font></span> <br><span lang="en-us"><font face="Arial" size="2">Avner Izhar</font></span> <br><span lang="en-us"><font face="Arial" size="2">CCIE#15999 (Voice), CCVP, CCSI# 31623</font></span> <br>
<span lang="en-us"><font face="Arial" size="2">Technical Training Manager</font></span> <br><span lang="en-us"><font face="Arial" size="2">CCBOOTCAMP - A Cisco Sponsored Organization (SO)</font></span> <br><span lang="en-us"><font face="Arial" size="2">Email: <a href="mailto:aizhar@ccbootcamp.com" target="_blank">aizhar@ccbootcamp.com</a></font></span> <br>
<span lang="en-us"><font face="Arial" size="2">Toll Free: 877-654-2243</font></span> <br><span lang="en-us"><font face="Arial" size="2">Direct: +1-702-968-5100 = Outside the USA</font></span> <br><span lang="en-us"><font face="Arial" size="2">FAX: +1-702-446-8012</font></span> <br>
<span lang="en-us"><font face="Arial" size="2">YES! We take Cisco Learning Credits!</font></span> <br><span lang="en-us"><font face="Arial CE" size="2">Training And Remote Racks: <a href="http://www.ccbootcamp.com/" target="_blank">http://www.ccbootcamp.com</a></font></span> </div>
<p></p></p></font></span></div>
<div><span><font face="Arial" color="#0000ff" size="2"></font></span> </div><br>
<div lang="en-us" dir="ltr" align="left">
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<font face="Tahoma" size="2"><b>From:</b> Muneeb khan [mailto:<a href="mailto:mmuneebkhan@gmail.com" target="_blank">mmuneebkhan@gmail.com</a>] <br><b>Sent:</b> Wednesday, March 19, 2008 02:23<br><b>To:</b> Avner Izhar<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] Call and desktop recording<br></font><br></div>
<div>
<div></div>
<div class="Wj3C7c">
<div></div>
<div>Dear Avner,</div>
<div> </div>
<div>yes i do have experience of working on NICE products with or without CM6 (with other IP PABX like Alcatel, Avaya, Nortel etc). </div>
<div> </div>
<div>you can freely ask anything and it will be my pleasure to have discussion on that.</div>
<div> </div>
<div>regards</div>
<div>Muneeb Khan<br><br></div>
<div class="gmail_quote">On Wed, Mar 19, 2008 at 11:26 AM, Avner Izhar <<a href="mailto:aizhar@ccbootcamp.com" target="_blank">aizhar@ccbootcamp.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"><br>Would appreciate if you could share your experience on any of the products that can perform call and desktop recording in a CM6 environment.<br>
<br>With and without UCCX. Regular and thin clients.<br><br>If you have used Nice, Verint, Witness, Telrex or others, please share your experience.<br><br>-------------------------------------------<br>thanks,<br>Avner Izhar<br>
CCIE#15999 (Voice), CCVP, CCSI# 31623<br>Technical Training Manager<br>CCBOOTCAMP - A Cisco Sponsored Organization (SO)<br>Email: <a href="mailto:aizhar@ccbootcamp.com" target="_blank">aizhar@ccbootcamp.com</a><br>Toll Free: 877-654-2243<br>
Direct: +1-702-968-5100 = Outside the USA<br>FAX: +1-702-446-8012<br>YES! We take Cisco Learning Credits!<br>Training And Remote Racks: <a href="http://www.ccbootcamp.com/" target="_blank">http://www.ccbootcamp.com</a><br>
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</blockquote></div><br><br></div></div>
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<p><font size="2">
<div class="Ih2E3d">No virus found in this outgoing message.<br>Checked by AVG.<br></div>Version: 7.5.519 / Virus Database: 269.21.7/1335 - Release Date: 3/19/2008 09:54<br></font>
<p></p></p></blockquote></div><br>