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Reset the phone again and let it re-attempt TFTP operations. If TFTP
fails again, then check the phone to make sure it's getting TFTP
address by your standard enterprise method. Whether that be DHCP
option 150, DNS query for ciscocm1 (dns server must be correct), or
hard coded 'alternate tftp' on the phone.<br>
<br>
<a class="moz-txt-link-freetext" href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_0_9/p1devsup.html">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/3_0_9/p1devsup.html</a><br>
<br>
/Wes<br>
<br>
Miller, Steve wrote:
<blockquote
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<div><span class="841574117-19032008"><font face="Arial" size="2">I
am getting this message every day from a particular phone. We are
running CM 4.1.(6) and the recent service release included a firmware
update from 8.2.1 to 8.3.3. I think it has something to do with the
firmware, but we have only gotten 2 or 3 of these messages firmwide and
that includes at least 1000 phones. Should I try a "factory reset" on
the phone to push the software or leave it alone?</font></span></div>
<div><span class="841574117-19032008"></span> </div>
<div><span class="841574117-19032008">
<p><font size="2">Critical::cmdc1.dsmo.com:Cisco CallManager:None </font></p>
<p><font size="2">EventID: 0xE0000003 (3) - Error: StationEventAlert
- Station alert.</font></p>
<p><font size="2">TCP ProcessID: 1.100.132.4068</font></p>
<p><font size="2">Device Text: 9: Name=SEP00175A69D1A6 Load= <strong>SCCP41.8-2-1S
TFTP Error</strong></font></p>
<p><font size="2">Param1: 0</font></p>
<p><font size="2">Param2: 0</font></p>
<p><font size="2">App ID: Cisco CallManager</font></p>
<p><font size="2">Cluster ID: StandAloneCluster</font></p>
<p><font size="2">Node ID: <span class="841574117-19032008">IP
ADDRESS APPEARS HERE</span></font></p>
<p><font size="2">Explanation: Station device sent an alert to Cisco
CallManager.</font></p>
<p><font size="2">Recommended Action: Ensure that the configuration
for identified device is proper.. </font></p>
<p><font size="2">Time Received Wednesday, March 19, 2008 1:22:41 PM </font></p>
<p><font size="2">Policy DS_WINOSSPI-OS_FwdApplicationError(1.6)</font></p>
</span></div>
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<p align="left"><strong>Steve Miller</strong><br>
Telecom Engineer<br>
Dickstein Shapiro LLP<br>
1825 Eye Street NW | Washington, DC 20006<br>
Tel (202) 420-3370| Fax (202) 330-5607<br>
<a moz-do-not-send="true" href="mailto:MillerS@dicksteinshapiro.com">MillerS@dicksteinshapiro.com</a><font
face="Arial"> </font></p>
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