<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Lots of phones have supported the wideband codec for a while now. The 79x2/5 phones have a wideband handset that actually gets you higher quality audio coming from the DSPs into your ear. We've had positive and negative feedback on the new handsets and it comes down to if you don't like it, swap the wideband handset for an older style one. You can tell them apart by looking at the mic end of the handset. The older ones just have a "button" with a circle cut out around it. The new ones have a set of concentric circles cut out with plastic lines cutting through them. It's very obvious when you look at them side by side.<div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Mar 20, 2008, at 4:45 PM, James Buchanan wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D">The 7941s also supported wideband, so the difference must be something beyond that. What codec are you using phone to phone with the 7941s versus the 7942s?<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D"><o:p> </o:p></span></p> <div> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>STEVEN CASPER<br> <b>Sent:</b> Thursday, March 20, 2008 2:52 PM<br> <b>To:</b> <a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>; Leslie Meade<br> <b>Subject:</b> [cisco-voip] Audio Quality on Latest Gen Phones<o:p></o:p></span></div> </div> </div><p class="MsoNormal"><o:p> </o:p></p> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Just got in some 79x2 and 79x5 phones. On all of these sets when calling Unity or phone to phone the audio sounds very different then the previous phones. The only way I can describe it is as very "bassy". If you swap in a handset from an older phone such as a 7941 it sound "normal". <o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Anybody else run into this? I think I would get a lot of complaints from my users if I roll these out. The audio just sounds wrong.<o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Thanks!<o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Steve<o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <o:p></o:p></span></div> </div> <div><div style="margin-top: 0in; margin-right: 0in; margin-left: 0in; margin-bottom: 0.0001pt; "><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <o:p></o:p></span></div> </div><p><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">************************************<br> This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. 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