<div>I have done the same thing. and making a lot of the varibles parameters has really helped.</div>
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<div>Scott<br><br></div>
<div class="gmail_quote">On Thu, Mar 27, 2008 at 8:43 AM, Matt Slaga (US) <<a href="mailto:Matt.Slaga@us.didata.com">Matt.Slaga@us.didata.com</a>> wrote:<br>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">No downtime, unless you accidentally mess up the script. The people called in before the change will hear the old prompt, new callers will hear the new prompt.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">With any scripts, it's always best to parameter-ize (sp?) the prompts so they can be changed without editing the script but through the application administrator.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Darren Ducote<br>
<b>Sent:</b> Thursday, March 27, 2008 10:11 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a><br><b>Subject:</b> [cisco-voip] IPCCx script changes on the fly</span></p>
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<p><span style="FONT-SIZE: 10pt; COLOR: navy"> </span></p>
<p><span style="COLOR: navy">Lets say I have two projects both using the same script, but different prompts.</span></p>
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<p><span style="COLOR: navy">I have all the prompts uploaded for the test application and everything is a go. Can I simply change the prompts on the production system then update with no downtime or will there be a small glitch to inbound calls during this time? </span></p>
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