<div>Okay, I want to preface this with "my users are fluent at 'vague' and fond of BSoD (Blanket Statements of Disaster)"</div>
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<div>Their gateway is MGCP, and their fax machine has 2 lines going into it. </div>
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<div>without boring you with details of configurations the issue is so WEIRD I am just going to put it out there....</div>
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<div>When a client faxes us (incoming) manually the system works just fine, when the client faxes us (incoming) with an automated system (auto-dialer, right fax etc) the faxes do not connect. When I test the fax after hours it works great (manually). I don't have a way to test from an automated system. </div>
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<div>Anyone ever hear of anything like this?</div>
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<div>Kevin</div>
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<div>PS: I THINK the issue MIGHT be the primary incoming fax line (FXS 0) is set to busy trigger at one call. The clients auto senders are used to some sort of cue and not a busy signal so they are reporting "error" when in fact they are getting "busy". </div>