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<div class=Section1><pre><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Yes, I’ve seen this before. This was a bug. <o:p></o:p></span></pre><pre><a
href="http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg22098&Subm"
target="_blank">http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsg22098&Subm</a>it=Search CSCsg22098 <o:p></o:p></pre><pre><o:p> </o:p></pre><pre><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I got ES96 from TAC to resolve. I would recommend just sticking with a main SR. I believe it is in SR5b or later.</span><o:p></o:p></pre>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>-Chris <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Frank Wakelin<br>
<b>Sent:</b> Friday, March 28, 2008 3:42 PM<br>
<b>To:</b> Cisco Voice<br>
<b>Subject:</b> [cisco-voip] Unable to add/update 7970 in CM.<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>When ever attempting to either add or update a 7970
within CallManager we receive an error with no details that simply
references the update URL (example below). We can update the lines
attached to any existing 7970, but can not update the any phone settings, nor
update a 7970. We can add/update other phone models (IE: 7960) but not a
7970.</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Any ideas? CCM Version: 4.1.3sr2 , Device Pack 65</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<blockquote style='margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<h4><span style='color:maroon'>Error Information</span><o:p></o:p></h4>
<p><a
href="https://callmanager_pub/ccmadmin/_RemoteScripts/rs_phone.asp?_method=updatePhone&_mtype=execute&pcount=68&p0=&p1=30018&p2=30006&p3=0&p4=SEP123456778900&p5=SEP123456778900&p6=&p7=&p8=%7B1B1B9EB6-7803-11D3-BDF0-00108302EAD1%7D&p9=&p10=&p11=&p12=0&p13=%7B404D3A28-498C-4E1D-9057-2714EDF43B7B%7D&p14=%7C%7C&p15=&p16=0&p17=0&p18=2&p19=2&p20=-1&p21=0&p22=0&p23=0&p24=0&p25=60&p26=2&p27=%7C%7C&p28=&p29=&p30=&p31=&p32=&p33=&p34=&p35=&p36=undefined&p37=undefined&p38=undefined&p39=undefined&p40=undefined&p41=undefined&p42=undefined&p43=true&p44=undefined&p45=undefined&p46=undefined&p47=1&p48=null&p49=2&p50=undefined&p51=undefined&p52=undefined&p53=undefined&p54=%20%3CdisableSpeaker%3Efalse%3C/disableSpeaker%3E%3CdisableSpeakerAndHeadset%3Efalse%3C/disableSpeakerAndHeadset%3E%3CforwardingDelay%3E1%3C/forwardingDelay%3E%3CpcPort%3E0%3C/pcPort%3E%3CsettingsAccess%3E1%3C/settingsAccess%3E%3Cgarp%3E1%3C/garp%3E%3CvoiceVlanAccess%3E0%3C/voiceVlanAccess%3E%3CvideoCapability%3E0%3C/videoCapability%3E%3CautoSelectLineEnable%3E0%3C/autoSelectLineEnable%3E%3CwebAccess%3E0%3C/webAccess%3E%3CdaysDisplayNotActive%3E1%2C7%3C/daysDisplayNotActive%3E%3CdisplayOnTime%3E07%3A30%3C/displayOnTime%3E%3CdisplayOnDuration%3E10%3A30%3C/displayOnDuration%3E%3CdisplayIdleTimeout%3E01%3A00%3C/displayIdleTimeout%3E%3CspanToPCPort%3E1%3C/spanToPCPort%3E%3CloggingDisplay%3E1%3C/loggingDisplay%3E%3CloadServer%3E%3C/loadServer%3E%3CrecordingTone%3E0%3C/recordingTone%3E%3CrecordingToneLocalVolume%3E100%3C/recordingToneLocalVolume%3E%3CrecordingToneRemoteVolume%3E50%3C/recordingToneRemoteVolume%3E%3CrecordingToneDuration%3E%3C/recordingToneDuration%3E%3CdisplayOnWhenIncomingCall%3E0%3C/displayOnWhenIncomingCall%3E%3Crtcp%3E0%3C/rtcp%3E%3CmoreKeyReversionTimer%3E5%3C/moreKeyReversionTimer%3E%3CautoCallSelect%3E1%3C/autoCallSelect%3E%3ClogServer%3E%3C/logServer%3E%3Cg722CodecSupport%3E0%3C/g722CodecSupport%3E%3CheadsetWidebandUIControl%3E0%3C/headsetWidebandUIControl%3E%3ChandsetWidebandUIControl%3E0%3C/handsetWidebandUIControl%3E%3CheadsetWidebandEnable%3E0%3C/">https://<em>callmanager_pub</em>/ccmadmin/_RemoteScripts/rs_phone.asp?_method=updatePhone&_mtype=execute&pcount=68&p0=&p1=30018&p2=30006&p3=0&p4=SEP123456778900&p5=SEP123456778900&p6=&p7=&p8=%7B1B1B9EB6-7803-11D3-BDF0-00108302EAD1%7D&p9=&p10=&p11=&p12=0&p13=%7B404D3A28-498C-4E1D-9057-2714EDF43B7B%7D&p14=%7C%7C&p15=&p16=0&p17=0&p18=2&p19=2&p20=-1&p21=0&p22=0&p23=0&p24=0&p25=60&p26=2&p27=%7C%7C&p28=&p29=&p30=&p31=&p32=&p33=&p34=&p35=&p36=undefined&p37=undefined&p38=undefined&p39=undefined&p40=undefined&p41=undefined&p42=undefined&p43=true&p44=undefined&p45=undefined&p46=undefined&p47=1&p48=null&p49=2&p50=undefined&p51=undefined&p52=undefined&p53=undefined&p54=%20%3CdisableSpeaker%3Efalse%3C/disableSpeaker%3E%3CdisableSpeakerAndHeadset%3Efalse%3C/disableSpeakerAndHeadset%3E%3CforwardingDelay%3E1%3C/forwardingDelay%3E%3CpcPort%3E0%3C/pcPort%3E%3CsettingsAccess%3E1%3C/settingsAccess%3E%3Cgarp%3E1%3C/garp%3E%3CvoiceVlanAccess%3E0%3C/voiceVlanAccess%3E%3CvideoCapability%3E0%3C/videoCapability%3E%3CautoSelectLineEnable%3E0%3C/autoSelectLineEnable%3E%3CwebAccess%3E0%3C/webAccess%3E%3CdaysDisplayNotActive%3E1%2C7%3C/daysDisplayNotActive%3E%3CdisplayOnTime%3E07%3A30%3C/displayOnTime%3E%3CdisplayOnDuration%3E10%3A30%3C/displayOnDuration%3E%3CdisplayIdleTimeout%3E01%3A00%3C/displayIdleTimeout%3E%3CspanToPCPort%3E1%3C/spanToPCPort%3E%3CloggingDisplay%3E1%3C/loggingDisplay%3E%3CloadServer%3E%3C/loadServer%3E%3CrecordingTone%3E0%3C/recordingTone%3E%3CrecordingToneLocalVolume%3E100%3C/recordingToneLocalVolume%3E%3CrecordingToneRemoteVolume%3E50%3C/recordingToneRemoteVolume%3E%3CrecordingToneDuration%3E%3C/recordingToneDuration%3E%3CdisplayOnWhenIncomingCall%3E0%3C/displayOnWhenIncomingCall%3E%3Crtcp%3E0%3C/rtcp%3E%3CmoreKeyReversionTimer%3E5%3C/moreKeyReversionTimer%3E%3CautoCallSelect%3E1%3C/autoCallSelect%3E%3ClogServer%3E%3C/logServer%3E%3Cg722CodecSupport%3E0%3C/g722CodecSupport%3E%3CheadsetWidebandUIControl%3E0%3C/headsetWidebandUIControl%3E%3ChandsetWidebandUIControl%3E0%3C/handsetWidebandUIControl%3E%3CheadsetWidebandEnable%3E0%3C/headsetWidebandEnable%3E%3ChandsetWidebandEnable%3E0%3C/handsetWidebandEnable%3E%3CpeerFirmwareSharing%3E0%3C/peerFirmwareSharing%3E%3CenableCdpSwPort%3E1%3C/enableCdpSwPort%3E%3CenableCdpPcPort%3E1%3C/enableCdpPcPort%3E%3CenableLldpSwPort%3E1%3C/enableLldpSwPort%3E%3CenableLldpPcPort%3E1%3C/enableLldpPcPort%3E%3ClldpAssetId%3E%3C/lldpAssetId%3E%3CpowerPriority%3E0%3C/powerPriority%3E&p55=&p56=&p57=&p58=&p59=1&p60=&p61=2&p62=1&p63=&p64=&p65=&p66=&p67=true</a><o:p></o:p></p>
<h4>Details:<o:p></o:p></h4>
</blockquote>
</blockquote>
<h4><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>---<br>
Frank Wakelin<span style='color:blue'><o:p></o:p></span></span></h4>
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