<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">You may want to get a sniffer capture to see if the phone is being told to launch the services menu via xml.<div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><html>On Mar 28, 2008, at 4:10 PM, Joel P wrote:</html><br class="Apple-interchange-newline"><o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceType"> <o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PlaceName"> <o:smarttagtype namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"> <!--[if !mso]> <style> st1\:*{behavior:url(#default#ieooui) } </style> <![endif]--> <div class="Section1"><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">I hope I didn’t speak too soon.<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Just got a complaint from the customer I upgraded the firmware. They are saying that while on a call the services screen keeps popping up on the phone and they have to hit the exit key and supposedly it just started this week. That doesn’t sound right, but I have to take their word for it for now. <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">They are also running a Citrix app that works with the services so im hoping it is that and not the upgraded firmware.<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">I haven’t seen it in person and wont be out to the site till Mon.<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Joel P<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p> <div> <div class="MsoNormal" align="center" style="text-align:center"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <hr size="2" width="100%" align="center" tabindex="-1"> </span></font></div><p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt; font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> Ed Leatherman [<a href="mailto:ealeatherman@gmail.com">mailto:ealeatherman@gmail.com</a>] <br> <b><span style="font-weight:bold">Sent:</span></b> Thursday, March 27, 2008 4:55 PM<br> <b><span style="font-weight:bold">To:</span></b> Stu Packett<br> <b><span style="font-weight:bold">Cc:</span></b> Joel P; Cisco Voice<br> <b><span style="font-weight:bold">Subject:</span></b> Re: [cisco-voip] Firmware 8.3.4SR1</span></font><o:p></o:p></p> </div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12.0pt"><o:p> </o:p></span></font></p><p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Sounds promising, thanks guys<o:p></o:p></span></font></p> <div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12.0pt">On Thu, Mar 27, 2008 at 4:49 PM, Stu Packett <<a href="mailto:spackett@gmail.com">spackett@gmail.com</a>> wrote:<o:p></o:p></span></font></p><p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">I updated my 7945, 7975, 7970, and 7971 phones this week. So far, no problem. It resolved an issue we had with our directory and removed the intercom history (which was an annoyance to my users).<o:p></o:p></span></font></p> <div> <div> <div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12.0pt">On Thu, Mar 27, 2008 at 1:30 PM, Joel P <<a href="mailto:tman701@gmail.com" target="_blank">tman701@gmail.com</a>> wrote:<o:p></o:p></span></font></p> </div> </div> <blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt; margin-left:4.8pt;margin-right:0in"> <div> <div> <div link="blue" vlink="purple"> <div><p><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family: Arial;color:navy">I updated about 200 sets earlier this week. No issues so far, noticed about the intercom history, wasn't really a problem at this customers site though.</span></font><o:p></o:p></p><p><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family: Arial;color:navy">Had tested it before with 2-3 sets and saw no issues so I upgraded the rest of them.</span></font><o:p></o:p></p><p><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family: Arial;color:navy"> </span></font><o:p></o:p></p><p><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family: Arial;color:navy">Joel P</span></font><o:p></o:p></p><p><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family: Arial;color:navy"> </span></font><o:p></o:p></p> <div> <div class="MsoNormal" align="center" style="text-align:center"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <hr size="2" width="100%" align="center"> </span></font></div><p><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma; font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight:bold">On Behalf Of </span></b>Ed Leatherman<br> <b><span style="font-weight:bold">Sent:</span></b> Thursday, March 27, 2008 3:43 PM<br> <b><span style="font-weight:bold">To:</span></b> Cisco Voice<br> <b><span style="font-weight:bold">Subject:</span></b> [cisco-voip] Firmware 8.3.4SR1</span></font><o:p></o:p></p> </div> <div> <div><p><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <o:p></o:p></span></font></p><p><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Anyone running 8.3.4SR1? Any major issues? I see they got rid of the intercom history.<br clear="all"> <br> -- <br> Ed Leatherman<br> Senior Voice Engineer<br> <st1:place w:st="on"><st1:placename w:st="on">West Virginia</st1:placename> <st1:placetype w:st="on">University</st1:placetype></st1:place><br> Telecommunications and Network Operations <o:p></o:p></span></font></p> </div> </div> </div> </div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12.0pt"><o:p> </o:p></span></font></p> </div> </div><p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">_______________________________________________<br> cisco-voip mailing list<br> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></p> </blockquote> </div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12.0pt"><o:p> </o:p></span></font></p> </div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12.0pt"><br> <br clear="all"> <br> -- <br> Ed Leatherman<br> Senior Voice Engineer<br> <st1:place w:st="on"><st1:placename w:st="on">West Virginia</st1:placename> <st1:placetype w:st="on">University</st1:placetype></st1:place><br> Telecommunications and Network Operations <o:p></o:p></span></font></p> </div> </o:smarttagtype></o:smarttagtype></o:smarttagtype><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>