<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri","sans-serif";
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;}
@page Section1
{size:612.0pt 792.0pt;
margin:70.85pt 70.85pt 70.85pt 70.85pt;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal>Hi all,<o:p></o:p></p>
<p class=MsoNormal>At our company we use a lot Hunt-pilot-hunt list-line
groups, where users can login to line groups via a soft we made using soap.<o:p></o:p></p>
<p class=MsoNormal>We also have a redirection of some lines to a third party
company after hours.<o:p></o:p></p>
<p class=MsoNormal>Problem with line groups is that redirection on phone does
not work for calls coming in from the hunt pilot.<o:p></o:p></p>
<p class=MsoNormal>On the hunt pilot you can set forward options but you need
to specify a timer and there is our problem.<o:p></o:p></p>
<p class=MsoNormal>Sometimes no one is logged in on a hunt pilot (because we
all use extension mobility), and then the forward should be immediately.<o:p></o:p></p>
<p class=MsoNormal>Sometines people are logged in on 4 different line groups
with an overflow of 20 seconds, so if we the forward to 1 minute, the people in
the last line group don’t receive the call…<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>If we could put a phone into a line group, and if a call
arrives on that phone it always (also if the calls comes in via a hunt pilot)
forwards the call to an external nbr., we could make a “callcenter”
line group and put this in every hunt-pilot…<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Has someone any idea on how we can configure something like
this? <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>PS. We have callmanager 4.2(3)sr2b<o:p></o:p></p>
</div>
</body>
</html>