<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig
{mso-style-priority:99;
mso-style-link:"E-mail Signature Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.E-mailSignatureChar
{mso-style-name:"E-mail Signature Char";
mso-style-priority:99;
mso-style-link:"E-mail Signature";
font-family:"Calibri","sans-serif";}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle22
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle24
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Firmware is 70.6-0-2SR1-0S; <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>CCM is 4.01 sr2a, yeah, I know –
we’re upgrading soon. </span><span style='font-family:Wingdings;color:#1F497D'>J</span><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Resetting the phone has no effect;<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Date/Time group is correct, set
for Eastern time zone. I even tried changing it to “local time zone of CM” and
that threw the hours off even more.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Thanks!<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Dennis Heim
[mailto:Dennis.Heim@cdw.com] <br>
<b>Sent:</b> Monday, April 07, 2008 7:51 AM<br>
<b>To:</b> Tarkington, Kathy L.; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Time on Phones<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>What version of firmware are
they running?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Version of CCM?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>What happens if you reset the
phone?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Is the Date/Time group that is
assigned to their device pool correct?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis
Heim<br>
Network Voice Engineer<br>
Berbee<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>317.569.4201 Fax<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'><a href="mailto:dennis.heim@cdw.com"
title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br>
<a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tarkington, Kathy
L. [mailto:Kathy.Tarkington@AGG.com] <br>
<b>Sent:</b> Monday, April 07, 2008 7:46 AM<br>
<b>To:</b> Dennis Heim; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Time on Phones<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>They are 7960’s.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Dennis Heim
[mailto:Dennis.Heim@cdw.com] <br>
<b>Sent:</b> Monday, April 07, 2008 7:45 AM<br>
<b>To:</b> Tarkington, Kathy L.; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Time on Phones<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>What type of phones are these
the x1’s or later/java based phones?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis
Heim<br>
Network Voice Engineer<br>
Berbee<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>317.569.4201 Fax<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'><a href="mailto:dennis.heim@cdw.com"
title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br>
<a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Tarkington, Kathy L.<br>
<b>Sent:</b> Monday, April 07, 2008 7:42 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Time on Phones<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>All of my phones have the incorrect time now, they are set
one hour ahead. I’ve checked the server time on both of my Call Managers
and the time is incorrect. Can anyone help quickly, please? I know
it must be an easy fix, I just can’t find it.<o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:7.5pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<div>
<p class=MsoNormal><strong><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:navy'>Note:</span></strong><span style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
</div>
<div>
<div>
<p class=MsoAutoSig style='margin:0in;margin-bottom:.0001pt'><span
style='font-size:7.5pt;font-family:"Arial","sans-serif"'>This message and any
attachments from the law firm Arnall Golden Gregory LLP may contain
CONFIDENTIAL and legally protected information. If you are not the
addressee and an intended recipient, please do not read, copy, use or
disclose this communication to others; <span style='color:black'>also,
please notify the sender by replying to this message, and then delete it
from your system. Thank you.</span><span style='color:blue'> </span></span><span
style='color:navy'><o:p></o:p></span></p>
</div>
</div>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:7.5pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
</div>
</body>
</html>