<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=utf-8">
<META content="MSHTML 6.00.2900.3268" name=GENERATOR></HEAD>
<BODY style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma">
<DIV>Upgrading from Call Manager 4.1.3 to 6.1.1 next months, couple of questions:</DIV>
<DIV> </DIV>
<DIV> 1. Does Cisco support removing the disk drives from the servers running CCM 4.1.3 and installing new drives? I would hope you could then boot from the 6.1.1 DVD, load the OS and import your DMA file. This would give a complete and quick restore option back to the previous version if needed.</DIV>
<DIV> </DIV>
<DIV> 2. Once the Publisher is upgraded does each Subscriber need to be installed/upgraded one at a time or can multiple subscribers be worked on simultaneously? </DIV>
<DIV> </DIV>
<DIV>Thanks!</DIV>
<DIV>Steve</DIV>
<DIV> </DIV>
<P>************************************<br>
This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.<br>
There are risks associated with the use of electronic transmission. The sender of this information does not control the method of transmittal or service providers and assumes no duty or obligation for the security, receipt, or third party interception of this transmission.<br>
************************************<br>
</P></BODY></HTML>