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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I fixed it with a quick stop and start of the Callmanager
service. Thanks for help.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><i><span style='color:black'>Kind Regards</span></i></b><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><b><i><span style='color:black'>Louis Koekemoer</span></i></b><span
style='color:#1F497D'> <br>
</span><i><span style='color:black'>Cisco IPT Systems Engineer</span></i><span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><i><span style='color:black'>Dimension Data South Africa</span></i><span
style='color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:Wingdings;
color:maroon'>(</span><i><span style='color:#1F497D'> </span></i><i><span
style='color:black'>+27 11 575 6560</span></i><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Wingdings;
color:maroon'>)</span><span lang=EN-GB style='color:#1F497D'> </span><span
lang=EN-GB style='font-size:10.0pt;color:black'>+</span><i><span
style='color:black'>27 76 608 7221</span></i><span style='color:#1F497D'> </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:Wingdings;color:olive'>*</span><i><span
style='color:#2051EC'><a href="mailto:louis.koekemoer@za.didata.com"
title="mailto:louis.koekemoer@za.didata.com"><span style='color:#2051EC'>louis.koekemoer@za.didata.com</span></a></span></i><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#2051EC'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> Ryan Ratliff [mailto:rratliff@cisco.com] <br>
<b>Sent:</b> 10 April 2008 03:46 PM<br>
<b>To:</b> Louis Koekemoer (ZA)<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Phones not acception SD's<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>What version of CUCM? <o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<div>
<p class=MsoNormal>If you look at a detailed CCM trace of a phone registering
(that doesn't get any speed dials) and search for '<span
class=apple-style-span><span style='font-family:"Helvetica","sans-serif"'>DbDnSpeedDial_cmvw'
you should see a line like this.</span></span><o:p></o:p></p>
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<div>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif"'>04/10/2008
09:40:10.651 CCM|DB: SQL1[select * from DbDnSpeedDial_cmvw WHERE
tkDeviceProfile = 0 AND my_lower(name) = my_lower('CIPC-rratliff') AND
my_lower(CMName) = my_lower('rratliff-server') ORDER BY speedDialIndex]</span><span
style='font-family:"Helvetica","sans-serif"'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p>
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<p class=MsoNormal><span style='font-family:"Helvetica","sans-serif"'>The
important part of this line is the 'my_lower('rratliff-server')' part.
This should correspond to the hostname of the server that you gathered
the trace from. My guess is that it won't match which means you are
either hitting CSCsg22215 or CSCso62662. <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-family:"Helvetica","sans-serif"'><o:p> </o:p></span></p>
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<p style='margin:0cm;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>-Ryan</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>On Apr 10, 2008, at 5:56 AM, Louis Koekemoer (ZA) wrote:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Guys,<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I
have a problem. Normally I setup a Phone Button template on 7961 phones, Line,
Line SD, Line, SD, SD. It always worked well. I’m at a customer, where I have
done the same a few months ago, and it worked well. This morning users are
complaining the Speed dial(SD) on their phones. I tried a few things now as
well, but are not able to get it fixed. I even tried hard coding a phone, but
it only display the “line” fields. If I look at the profile, it accepts all my
entries, but it is strangely not accepting any SD’s. Can anyone help here? <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span
style='color:black'>Kind Regards</span></i></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span
style='color:black'>Louis Koekemoer</span></i></b><span style='color:#1F497D'> <br>
</span><i><span style='color:black'>Cisco IPT Systems Engineer</span></i><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i><span
style='color:black'>Dimension Data South Africa</span></i><span
style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:Wingdings;color:maroon'>(</span><i><span
style='color:#1F497D'> </span><span style='color:black'>+27 11 575 6560</span></i><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-GB style='font-size:10.0pt;font-family:Wingdings;color:maroon'>)</span><span
lang=EN-GB style='color:#1F497D'> </span><span lang=EN-GB
style='font-size:10.0pt;color:black'>+</span><i><span style='color:black'>27 76
608 7221</span></i><span style='color:#1F497D'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:Wingdings;color:olive'>*</span><i><span style='color:#2051EC'><a
href="mailto:louis.koekemoer@za.didata.com"
title="mailto:louis.koekemoer@za.didata.com"><span style='color:#2051EC'>louis.koekemoer@za.didata.com</span></a></span></i><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
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