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David,<br>
<br>
Are you using the barge softkey on the softphone or are you using the
monitoring capabilities built into Supervisor Desktop software?<br>
<br>
/Wes<br>
<br>
David Toledo wrote:
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<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Sorry for
the miss information guys I just new in this environment.</span></font><font
color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> I will
start with the phone system</span></font><font color="black"><span
style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> 1-</span></font><font
color="navy" size="1"><span style="font-size: 7pt; color: navy;"> I</span></font><font
color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> use: BARGE</span></font><font
color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">2-</span></font><font
color="navy" size="1"><span style="font-size: 7pt; color: navy;"> </span></font><font
color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">CISCO IP
PHONE 7961 / CP-7961G</span></font><font color="black"><span
style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">3-</span></font><font
color="navy" size="1"><span style="font-size: 7pt; color: navy;"> </span></font><font
color="black" face="Verdana" size="1"><span
style="font-size: 9pt; font-family: Verdana; color: black;">System
version: 5.1.2.1000-11</span></font><font color="black"><span
style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Here is the
problem the “Supervisor Desktop” cannot
hear all the user extension from his workstation some are working some
aren’t working.</span></font><font color="black"><span
style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">The
(Barge-In) button is grey out for some users so if some users
working why can the others cannot?</span></font><font color="black"><span
style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">There is a
bandwidth limit? Or is not the case I was looking in
security enable and I don’t see in the physical phone by pressing
settings,</span></font><font color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><font
color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Can you
please guide me how to fix this problem ….. I just a
baby in this Cisco environment.</span></font><font color="black"><span
style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><font
color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><font
color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">Thanks…….</span></font><font
color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><font
color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;">David</span></font><font
color="black"><span style="color: black;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
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