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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>fter an upgrade from 4.2.1 ES 37 to 4.2.3 SR3a CDR data is
no longer inserted into the database.&nbsp; CDR records are successfully transfered
from the subscriber to the publisher, but are then put into the &quot;BAD&quot;
directory.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The following error shows up in the CDR service trace:<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/28/2008 10:11:44.955 CDR|--&gt;CMonitor::InsertRecord
Error |&lt;CLID::StandAloneCluster&gt;&lt;NID::172.16.1.1&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/28/2008 10:11:44.955 CDR|&nbsp;&nbsp; CMonitor::InsertRecord Error
*ERROR* Insert failed S [21S01] E [d5]|&lt;CLID::StandAloneCluster&gt;&lt;NID::172.16.1.1&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/28/2008 10:11:44.955 CDR|Error executing &quot;insert
into CallDetailRecord
(cdrRecordType,globalCallID_callManagerId,globalCallID_callId,origLegCallIdentifier,dateTimeOrigination,origNodeId,origSpan,origIpAddr,callingPartyNumber,callingPartyLoginUserID,origCause_location,origCause_value,origPrecedenceLevel,origMediaTransportAddress_IP,origMediaTransportAddress_Port,origMediaCap_payloadCapability,origMediaCap_maxFramesPerPacket,origMediaCap_g723BitRate,origVideoCap_Codec,origVideoCap_Bandwidth,origVideoCap_Resolution,origVideoTransportAddress_IP,origVideoTransportAddress_Port,destLegIdentifier,destNodeId,destSpan,destIpAddr,originalCalledPartyNumber,finalCalledPartyNumber,finalCalledPartyLoginUserID,destCause_location,destCause_value,destPrecedenceLevel,destMediaTransportAddress_IP,destMediaTransportAddress_Port,destMediaCap_payloadCapability,destMediaCap_maxFramesPerPacket,destMediaCap_g723BitRate,destVideoCap_Codec,destVideoCap_Bandwidth,destVideoCap_Resolution,destVideoTransportAddress_IP,destVideoTransportAddress_Port,dateTimeConnect,dateTimeDisconnect,lastRedirectDn,pkid,originalCalledPartyNumberPartition,callingPartyNumberPartition,finalCalledPartyNumberPartition,lastRedirectDnPartition,duration,origDeviceName,destDeviceName,origCallTerminationOnBehalfOf,destCallTerminationOnBehalfOf,origCalledPartyRedirectOnBehalfOf,lastRedirectRedirectOnBehalfOf,origCalledPartyRedirectReason,lastRedirectRedirectReason,destConversationId,globalCallId_ClusterID,joinOnBehalfOf,comment,authCodeDescription,authorizationLevel,clientMatterCode,origConversationId)
VALUES
('1','1','3018','16777252','1209401924','1','0','889328906','5483','','0','0','4','889328906','26400','4','20','0','0','0','0','0','0','16777253','2','21','-33554678','6042995566','6042995566','','0','16','4','33494282','17314','4','20','0','0','0','0','0','0','1209401934','1209401978','6042995566','{F4B3F461-BB56-4902-A79F-DF5DC8DB0F84}','VBOT','VBOT','VBOT','VBOT','44','SEP001B2A899E21','S0/SU2/DS1-0@VBOT-2821-01.signal.ca',0,12,0,0,'0','0','0','StandAloneCluster',0,'','','0','','0')&quot;:
[Microsoft][ODBC SQL Server Driver][SQL Server]Insert Error: Column name or
number of supplied values does not match table
definition.|&lt;CLID::StandAloneCluster&gt;&lt;NID::172.16.1.1&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/28/2008 10:11:44.955 CDR|&lt;--CMonitor::InsertRecord
Error |&lt;CLID::StandAloneCluster&gt;&lt;NID::172.16.1.1&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/28/2008 10:11:44.955 CDR|&nbsp;&nbsp; CMonitor::ConvertFile 1
records in 0 ms|&lt;CLID::StandAloneCluster&gt;&lt;NID::172.16.1.1&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>04/28/2008 10:11:44.955 CDR|&nbsp;&nbsp; CMonitor::ConvertFile Moving
[\\172.16.1.1\CDR\CDR\cdr_StandAloneCluster01042820080959]-&gt;[\\172.16.1.1\CDR\Bad\cdr_StandAloneCluster01042820080959]|&lt;CLID::StandAloneCluster&gt;&lt;NID::172.16.1.1&gt;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

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 style='width:257.25pt'>
 <tr height=95 style='height:70.9pt'>
  <td nowrap height=95 valign=top style='padding:0in 0in 11.25pt .25in;
  height:70.9pt'>
  <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
  line-height:115%'><st1:PersonName w:st="on"><b><font size=1 color="#666666"
   face=Arial><span style='font-size:8.5pt;line-height:115%;font-family:Arial;
   color:#666666;font-weight:bold'>Leslie Meade</span></font></b></st1:PersonName><b><font
  size=1 color="#666666" face=Arial><span style='font-size:8.5pt;line-height:
  115%;font-family:Arial;color:#666666;font-weight:bold'>&nbsp; </span></font></b><b><font
  size=1 color="#548dd4" face=Arial><span style='font-size:8.0pt;line-height:
  115%;font-family:Arial;color:#548DD4;font-weight:bold'>ccna ccvp</span></font></b><font
  size=1 color="#666666" face=Arial><span style='font-size:8.5pt;line-height:
  115%;font-family:Arial;color:#666666'><br>
  <b><span style='font-weight:bold'>Network Administrator</span></b><br>
  <br>
  <a href="mailto:lmeade@signal.ca" title="mailto:lmeade@signal.ca"><font
  color="#666666"><span style='color:#666666'><span
  title="mailto:lmeade@signal.ca">lmeade@signal.ca</span></span></font></a><br>
  IP Phone :<b><span style='font-weight:bold'>604-453-5076</span></b><br>
<st1:City w:st="on"><st1:place w:st="on">Mobile</st1:place></st1:City>&nbsp;&nbsp;&nbsp;
  &nbsp;:<b><span style='font-weight:bold'>778-228-4339</span></b><br>
  IPFax&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;:<b><span style='font-weight:
  bold'>604-453-5051</span></b><o:p></o:p></span></font></p>
  </td>
  <td nowrap height=95 valign=top style='padding:0in 0in 7.5pt 15.0pt;
  height:70.9pt'>
  <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
  line-height:115%'><font size=1 color="#666666" face=Arial><span
  style='font-size:8.5pt;line-height:115%;font-family:Arial;color:#666666'><br>
  Building X - <st1:address w:st="on"><st1:Street w:st="on">3500 Cornett Road</st1:Street></st1:address><br>
<st1:place w:st="on"><st1:City w:st="on">Vancouver</st1:City>, <st1:State
   w:st="on">BC</st1:State></st1:place><br>
<st1:PostalCode w:st="on">V5M 2H5</st1:PostalCode><br>
<st1:place w:st="on"><st1:country-region w:st="on">Canada</st1:country-region></st1:place><br>
  <a href="http://www.signal.ca/" title="http://www.signal.ca/"><font
  color="#666666"><span style='color:#666666'><span
  title="http://www.signal.ca/">www.signal.ca</span></span></font></a><o:p></o:p></span></font></p>
  </td>
 </tr>
 <tr>
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  <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
  size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'><a
  href="http://www.signal.ca/" target="_blank" title="http://www.signal.ca/"></a><img
  border=0 width=79 height=45 id="_x0000_i1025"
  src="cid:image001.jpg@01C8A940.63EF5710"><img border=0 width=63 height=52
  id="_x0000_i1026" src="cid:image002.gif@01C8A940.63EF5710"></span></font><font
  size=1 color="#999999" face=Arial><span style='font-size:7.5pt;font-family:
  Arial;color:#999999'><o:p></o:p></span></font></p>
  <p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
  size=1 color="#999999" face=Arial><span style='font-size:7.5pt;font-family:
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  contact the sender by reply e-mail and delete all copies of this message.<o:p></o:p></span></font></p>
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