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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We just setup the attendant console and added about 8
operators. All but one have worked great. The one that does not work has a
shared line. Her lines go as follows:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>8562 – Personal Line<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>7563 – Shared Line – Her Boss<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>199012 – Operator Line<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>199013 – Operator Line<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>199014 – Operator Line<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>199015 – Operator Line<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>When she attempts to login to the console with Line 2 on her
phone it gives us an error message that says: One ore more lines on your phone
are shared. Shared lines are supported.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We take off the shared line and she is able to login just
fine. We have the hunt list on her phone to start with Line 3 (unlike other
phones in the list which start with line 2). Since we can just keep
taking off the shared line when it is her time to cover the phones we need
straight answer.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>On another CM we have in our enterprise we have operators that
have side cars and 3 or 4 shared lines on their phone in addition to having the
operator lines. Tac says shared lines are not possible but we are currently
doing it in another office so am unsure why this one is not working. Here is
part of the “restrictions” he gave me - </span></font><font size=2
color=black face=Arial><span style='font-size:9.5pt;font-family:Arial;
color:black'>Cisco CallManager Attendant Console Server does not route
calls to an instance of a shared line on attendant phone if any other instances
of the shared line are in use. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
9.5pt;font-family:Arial;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas before I got to her boss and say it just isn’t
possible – find someone else?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Rebecca Corder</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><strong><b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Information Technology - IP Telephony</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><strong><b><font size=2 face=Arial><span style='font-size:
10.0pt;font-family:Arial'>Bechtel Corporation</span></font></b></strong><o:p></o:p></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>5202
Presidents Court</span></font></b></strong></st1:address></st1:Street><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Frederick</span></font></b></strong></st1:City><strong><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>, <st1:State
w:st="on">MD</st1:State> <st1:PostalCode w:st="on">21703</st1:PostalCode></span></font></b></strong></st1:place><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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