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padding:0in 0in 1.0pt 0in'><pre style='border:none;padding:0in'><font size=2
face="Courier New"><span style='font-size:10.0pt'>We have done this very thing. Tac wanted us to upgrade all 6 CM clusters we support to sr6a (when we just spent a day upgrading to sr5d to fix this same exact bug!). So we upgraded to sr6a in our test lab, took the bat application off of it, copied it to another test server with sr5d, uninstalled bat and then reinstalled the new version of bat on the sr5d test server. It worked successfully…so we did the real server and we have not had an issue yet.<o:p></o:p></span></font></pre><pre
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style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
style='border:none;padding:0in'><font size=2 face="Courier New"><span
style='font-size:10.0pt'>Tac did advised us at that point they couldn’t help us anymore with that because it was no supported.<o:p></o:p></span></font></pre><pre
style='border:none;padding:0in'><font size=2 face="Courier New"><span
style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
style='border:none;padding:0in'><font size=2 face="Courier New"><span
style='font-size:10.0pt'>Just remember to stop all Norton services and don’t do it through terminal services.<o:p></o:p></span></font></pre><pre
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style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
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style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre
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style='font-size:10.0pt'><o:p> </o:p></span></font></pre></div>
<pre><font size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Not tested by Cisco. There's a good chance it will work, but the <o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Combination receives absolutely no formal testing or support.<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>/wes<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>Matthew Melbourne wrote:<o:p></o:p></span></font></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> Hi,<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'><o:p> </o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> I have noticed an issue with BAT 5.1(4)c installed with CCM<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> 4.1(3)sr5d, in that an attempt to create a template with a 7941G-GE<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> Phone (for example) results in the pop-up error message "Error No."<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> when trying to add the template. I suspect this is probably related to<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> CSCsj37299.<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'><o:p> </o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> I've installed SR6a in the lab, and the BAT installed with this SR is<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> 5.1(4)d which appears to fix the issue. Can I take this BAT .exe and<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> install it on a 4.1(3)5d system until a window can be found to install<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> a later SR? I've tried this in the lab, and it does appear to work.<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'><o:p> </o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> Cheers,<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'><o:p> </o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> Matt<o:p></o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'><o:p> </o:p></span></font></i></pre><pre><i><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-style:italic'> <o:p></o:p></span></font></i></pre>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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