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<DIV><FONT face=Arial size=2>There are two key components when setting up shared
mailboxes. The first is alternate extensions and the second is MWI extensions
(in the Messages section). The first allows a user to programme his RNA/RB
target to the voicemail pilot and have the caller directed to the shared
voicemail box. This also allows a phone to dial the voicemail pilot and
automatically be directed to enter the password. This is by far the easiest way
to do it. However, there is one caveat, if you are using Unity as your AA, calls
are only directed to the primary extension not to the alternate extension if the
alternate extension is entered. The MWI extension allows you to extend the
signaling to other phones and is indepenent of the alternate extension entries.
If you want MWI on the phone you have to add it as an MWI extension. An X
indicates the primary extension.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>The other way to do shared voicemail boxes is to
point a callhander or internet subscriber to the shared voicemail box. This
allows you to use Unity as your AA and continue to send calls to the phone but
still have voicemail. In this case they will have to enter the extension of the
mailbox when signing in.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV> </DIV>
<DIV>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys
is inversely<BR>related to the amount of caffeine ingested in the last 30
minutes. <BR></DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=akaalvoip@googlemail.com href="mailto:akaalvoip@googlemail.com">Akaal
singh</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">Cisco-VoIP PuckNetherNet</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, May 01, 2008 4:12
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] shared
Voicemail</DIV>
<DIV><BR></DIV>I am trying to set up a General Voice mail that a group of
people can access. The DN for this number will only be used for Voice mail, so
the plan is if everyone is busy the call can go to the Voice mail then some
one can answer this. The user will not have the Voice mail as a shared Line on
the Phones. Is there a way of calling unity and listening to the voicemail ?
<BR><BR>can this work also work with MWI ? <BR><BR>Thanks in advances
<P>
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