I tried this but same results, no Outboud calls are being logged by the CDRs sent via FTP to the Call Accounting Server. <br><br>
<div class="gmail_quote">---------- Forwarded message ----------<br>From: <b class="gmail_sendername">Bill Talley</b> <<a href="mailto:billt@aos5.com">billt@aos5.com</a>><br>Date: Fri, May 2, 2008 at 11:23 AM<br>Subject: RE: [cisco-voip] No CDRs for outbound calls<br>
To: "Matthew J. Hughes" <<a href="mailto:mattjhughes@gmail.com">mattjhughes@gmail.com</a>><br><br><br>On the phone device configuration page, do you have the "owner id" field defined? I believe that needs to be configured on the phone otherwise the calls get associated to -undefineduser (or something similar to that) in CAR.<br>
<br>*** Sent from a mobile device with very tiny keys. Please excuse my typos. ***<br><br><br>-----Original Message-----<br>From: "Matthew J. Hughes" <<a href="mailto:mattjhughes@gmail.com">mattjhughes@gmail.com</a>><br>
To: "<a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>Sent: 05/02/08 1:03 PM<br>Subject: [cisco-voip] No CDRs for outbound calls<br>
<br>I am troubleshooting why our phone billing is off for our CUCM 6.1 system<br>and noticed that for the records being ftpd to the CDR server they do not<br>include outbound calls. I made some test calls to and from my cell phone<br>
from my desk phone and the inbound calls display but outbound do not. Any<br>clue on what settings need to be configured to make them show up? I am<br>thinking its something to do with the gateways.<br><br>Matt<br>CONFIDENTIALITY NOTICE: This electronic mail transmission (including any accompanying attachments) is intended solely for its authorized recipient(s), and may contain confidential and/or legally privileged information. If you are not an intended recipient, or responsible for delivering some or all of this transmission to an intended recipient, be aware that any review, copying, printing, distribution, use or disclosure of the contents of this message is strictly prohibited. If you have received this electronic mail message in error, please delete it from your system without copying it, and contact sender immediately by Reply e-mail, or by calling 913-307-2300, so that our address records can be corrected.<br>
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