Hi Holly,<br><br>For licensing purposes, any limitations as far as I know are tied to individual concurrent agent seats. I think there may be a upper limit of 300 IVR ports/ concurrent agents but don't quote me on that. Licensing doesn't look at the number of teams though.<br>
<br>From a performance standpoint you would need to make sure your hardware is specified big enough to support everything you want to do with it.. (number of agents, call volume, etc) I know there are some internal tools that cisco uses to determine this but i've never seen it available publicly. I bet you're cisco account team to get it for you though.<br>
<br><br><div class="gmail_quote">On Mon, May 5, 2008 at 5:48 AM, Holly Crane <<a href="mailto:holicanmc@gmail.com">holicanmc@gmail.com</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hi everyone,<br><br>I'm not terribly familiar with IPCC and I've already done some googling with no success. Is there any way to find out if there is a limit to the number of teams, etc. that you can have with a particular version of IPCC express?<br>
<br>Would such a thing be based on the version or does the license have an upper limit?<br><br>Regards,<br><font color="#888888">Holly</font><br></blockquote></div><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>
Telecommunications and Network Operations