<div><font face="arial,sans-serif" color="#333399">Just for archives, This Issue got resolved by Phone load upgrade for 7940/7960. They are now able to get corporate directory but I am still not sure how to upgrade the phone load on a single phone in CCM 6 as when I upload new load in Install/Upgrade software, it also changes the phone load in Device defaults, In CCM 4.X it is easy just to copy load files in the tftp files and go from there.</font></div>
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<div><font face="arial,sans-serif" color="#333399">BTW 8.0.9 Phone load is not mentioned in compatibility matrix on CCO.<br><br>Aman</font></div>
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<div><span class="gmail_quote">On 4/17/08, <b class="gmail_sendername">Aman Chugh</b> <<a href="mailto:aman.chugh@gmail.com">aman.chugh@gmail.com</a>> wrote:</span>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thanks <span class="st" id="st" name="st">Ryan</span> for the help.</span></font></p>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">This is happening with only a bunch of phones, in 4.x I could get and open a phone configuration file but I can't see that in 6.x. I will try the TFTP commands to get the file.</span></font></p>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Also If I upload a new phone load, would I see the files in TFTP file management in 6.x</span></font></p>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Regards,</span></font></p>
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<p><font face="Arial" color="navy" size="2"><span style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Aman</span></font></p>
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<p><b><font face="Tahoma" size="2"><span style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</span></font></b><font face="Tahoma" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <span class="st" id="st" name="st">Ryan</span> Ratliff [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>] <br>
<b><span style="FONT-WEIGHT: bold">Sent:</span></b> Thursday, April 17, 2008 7:20 PM<br><b><span style="FONT-WEIGHT: bold">To:</span></b> Aman Chugh<br><b><span style="FONT-WEIGHT: bold">Cc:</span></b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:lemon@lemon.za.net" target="_blank">lemon@lemon.za.net</a>; '<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a>'<span class="q"><br>
<b><span style="FONT-WEIGHT: bold">Subject:</span></b> Re: [cisco-voip] New phones not picking up Phone Services</span></span></font></p></div><span class="q">
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">Try to manually download the config file from your TFTP server. From a cmd line 'tftp -i <host> GET SEP<macaddr>.cnf.xml.</span></font></p>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">Alternately get a sniffer capture of the phone registering and see if it can get the tftp file, and if so what is in it.</span></font></p></div>
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<p style="MARGIN: 0in 0in 0pt"><font face="Helvetica" size="1"><span style="FONT-SIZE: 9pt; FONT-FAMILY: Helvetica">-<span class="st" id="st" name="st">Ryan</span></span></font></p></div>
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<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt">On Apr 17, 2008, at 9:40 AM, Aman Chugh wrote:</span></font></p>
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<p><font face="Verdana" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">I am also having the same issue with 6.0 , where I have phones not picking up corporate directory and personal directory, Also on my phones they are suppose to be registered with the sub as it's the primary in Callmanager group but they always register to publisher. Subscriber server does not show up on the phone under Callmanager configuration. I also restarted the TFTP service but it didn't help.</span></font></p>
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<p><font face="Verdana" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Aman</span></font></p>
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<p><font face="Courier New" size="2"><span style="FONT-SIZE: 10pt">-----Original Message-----<br>From: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">mailto:cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Lemon<br>
Sent: Wednesday, April 16, 2008 10:57 PM<br>To: James Buchanan<br>Cc: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a><br>Subject: Re: [cisco-voip] New phones not picking up Phone Services</span></font></p>
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<p><font face="Courier New" size="2"><span style="FONT-SIZE: 10pt">Just restarted TFTP service which seems to have resolved the issue.</span></font></p>
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<p><font face="Courier New" size="2"><span style="FONT-SIZE: 10pt">Thanks</span></font></p>
<p><font face="Courier New" size="2"><span style="FONT-SIZE: 10pt">Charl</span></font></p>
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