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<P><FONT SIZE=2 FACE="Arial">User (4809214459) calls a disconnected number (95202967699) and instead of getting the message this number has been disconnected, user gets dead air. I did a debug voice ccapi inout and a debug isdn q931 and these are the results. I can see there are bad information elements and I think the repair is creating a translation profile to make type/plan unknown, but I am not sure. Any recommendations would be appreciated. </FONT></P>
<P><FONT SIZE=2 FACE="Arial">May 5 10:44:07.007: //-1/80BC52DABA00/CCAPI/cc_api_display_ie_subfields:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cc_api_call_setup_ind_common:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-username=Jeff Hoffman</FONT>
<BR><FONT SIZE=2 FACE="Arial"> ----- ccCallInfo IE subfields -----</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-ani=4809214459</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-anitype=0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-aniplan=1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-anipi=0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-anisi=1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> dest=95202967699</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-desttype=0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-destplan=0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdie=FFFFFFFF</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdn=</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdntype=-1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdnplan=-1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdnpi=-1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdnsi=-1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-redirectreason=-1 fwd_final_type =0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> final_redirectNumber =</FONT>
<BR><FONT SIZE=2 FACE="Arial"> hunt_group_timeout =0</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">May 5 10:44:07.007: //-1/80BC52DABA00/CCAPI/cc_api_call_setup_ind_common:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Interface=0x4786B4C0, Call Info(</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Calling Number=4809214459,(Calling Name=)(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Allowed),</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Called Number=95202967699(TON=Unknown, NPI=Unknown),</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Calling Translated=FALSE, Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Incoming Dial-peer=100001, Progress Indication=NULL(0), Calling IE Present=TRUE,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Source Trkgrp Route Label=, Target Trkgrp Route Label=, CLID Transparent=FALSE), Call Id=409031</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //-1/80BC52DABA00/CCAPI/ccCheckClipClir:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> In: Calling Number=4809214459(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Allowed)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //-1/80BC52DABA00/CCAPI/ccCheckClipClir:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Out: Calling Number=4809214459(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Allowed)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: :cc_get_feature_vsa malloc success</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: cc_get_feature_vsa count is 5</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: :FEATURE_VSA attributes are: feature_name:0,feature_time:1206719000,feature_id:409031</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //409031/80BC52DABA00/CCAPI/cc_api_call_setup_ind_common:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Set Up Event Sent;</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Call Info(Calling Number=4809214459(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Allowed),</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Called Number=95202967699(TON=Unknown, NPI=Unknown))</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //409031/80BC52DABA00/CCAPI/cc_process_call_setup_ind:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Event=0x47EE06D0</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //409031/80BC52DABA00/CCAPI/ccCallSetContext:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Context=0x498006BC</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //409031/80BC52DABA00/CCAPI/cc_process_call_setup_ind:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> >>>>CCAPI handed cid 409031 with tag 100001 to app "_ManagedAppProcess_Default"</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.011: //409031/80BC52DABA00/CCAPI/ccCallProceeding:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Progress Indication=NULL(0)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //409031/80BC52DABA00/CCAPI/ccCallSetupRequest:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Destination=, Calling IE Present=TRUE, Mode=0,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Outgoing Dial-peer=9003, Params=0x495085C0, Progress Indication=NULL(0)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //409031/80BC52DABA00/CCAPI/ccCheckClipClir:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> In: Calling Number=4809214459(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Allowed)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //409031/80BC52DABA00/CCAPI/ccCheckClipClir:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Out: Calling Number=4809214459(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Allowed)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //409031/80BC52DABA00/CCAPI/ccCallSetupRequest:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Destination Pattern=9520[2-9]......, Called Number=95202967699, Digit Strip=TRUE</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //409031/80BC52DABA00/CCAPI/ccCallSetupRequest:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Calling Number=4809214459(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Allowed),</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Called Number=95202967699(TON=Unknown, NPI=Unknown),</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Redirect Number=, Display Info=Jeff Hoffman</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Account Number=Jeff Hoffman, Final Destination Flag=TRUE,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Guid=80BC52DA-6647-F181-BA00-7502AC192759, Outgoing Dial-peer=9003</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //409031/80BC52DABA00/CCAPI/cc_api_display_ie_subfields:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> ccCallSetupRequest:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-username=Jeff Hoffman</FONT>
<BR><FONT SIZE=2 FACE="Arial"> ----- ccCallInfo IE subfields -----</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-ani=4809214459</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-anitype=0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-aniplan=1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-anipi=0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-anisi=1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> dest=95202967699</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-desttype=0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-destplan=0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdie=FFFFFFFF</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdn=</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdntype=-1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdnplan=-1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdnpi=-1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-rdnsi=-1</FONT>
<BR><FONT SIZE=2 FACE="Arial"> cisco-redirectreason=-1 fwd_final_type =0</FONT>
<BR><FONT SIZE=2 FACE="Arial"> final_redirectNumber =</FONT>
<BR><FONT SIZE=2 FACE="Arial"> hunt_group_timeout =0</FONT>
</P>
<P><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //409031/80BC52DABA00/CCAPI/ccIFCallSetupRequestPrivate:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Interface=0x484D8FF4, Interface Type=6, Destination=, Mode=0x0,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Call Params(Calling Number=4809214459,(Calling Name=Jeff Hoffman)(TON=Unknown, NPI=ISDN, Screening=User, Passed, Presentation=Allowed),</FONT></P>
<P><FONT SIZE=2 FACE="Arial"> Called Number=95202967699(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=9003, Call Count On=FALSE,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: :cc_get_feature_vsa malloc success</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: cc_get_feature_vsa count is 6</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.015: :FEATURE_VSA attributes are: feature_name:0,feature_time:1206728504,feature_id:409032</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.019: //409032/80BC52DABA00/CCAPI/ccIFCallSetupRequestPrivate:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.019: //409032/80BC52DABA00/CCAPI/ccCallSetContext:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Context=0x49508570</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.019: //409031/80BC52DABA00/CCAPI/ccSaveDialpeerTag:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Outgoing Dial-peer=9003</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.019: ISDN Se0/3/0:23 Q931: pak_private_number: Invalid type/plan 0x0 0x1 may be overriden; sw-type 3</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.019: ISDN Se0/3/0:23 Q931: pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 3</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.023: ISDN Se0/3/0:23 Q931: Applying typeplan for sw-type 0x3 is 0x2 0x1, Called num 5202967699</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.023: ISDN Se0/3/0:23 Q931: TX -> SETUP pd = 8 callref = 0x16E2 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Bearer Capability i = 0x8090A2 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Standard = CCITT </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Transfer Capability = Speech </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Transfer Mode = Circuit </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Transfer Rate = 64 kbit/s </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Channel ID i = 0xA98397 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Exclusive, Channel 23 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Calling Party Number i = 0x2181, '4809214459' </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Plan:ISDN, Type:National </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Called Party Number i = 0xA1, '5202967699' </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Plan:ISDN, Type:National</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.219: ISDN Se0/3/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x96E2 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Channel ID i = 0xA98397 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Exclusive, Channel 23</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.223: //409032/80BC52DABA00/CCAPI/cc_api_call_proceeding:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Interface=0x484D8FF4, Progress Indication=NULL(0)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.535: ISDN Se0/3/0:23 Q931: RX <- PROGRESS pd = 8 callref = 0x96E2 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Cause i = 0x82BF - Service/option not available, unspecified </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Progress Ind i = 0x8488 - In-band info or appropriate now available </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:07.539: ISDN Se0/3/0:23 Q931: TX -> STATUS pd = 8 callref = 0x16E2 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Cause i = 0x80E408 - Invalid information element contents </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Call State i = 0x04</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.415: //409031/80BC52DABA00/CCAPI/cc_api_call_disconnected:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Cause Value=16, Interface=0x4786B4C0, Call Id=409031</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.415: //409031/80BC52DABA00/CCAPI/cc_api_call_disconnected:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Call Entry(Responsed=FALSE, Cause Value=16, Retry Count=0)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.415: //409032/80BC52DABA00/CCAPI/ccCallDisconnect:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.415: //409032/80BC52DABA00/CCAPI/ccCallDisconnect:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Cause Value=16, Call Entry(Responsed=FALSE, Cause Value=16)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.415: //409032/80BC52DABA00/CCAPI/cc_api_get_transfer_info:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Transfer Number Is Null</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.419: ISDN Se0/3/0:23 Q931: TX -> DISCONNECT pd = 8 callref = 0x16E2 </FONT>
<BR> <FONT SIZE=2 FACE="Arial">Cause i = 0x8090 - Normal call clearing</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.423: //409031/80BC52DABA00/CCAPI/ccCallDisconnect:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.423: //409031/80BC52DABA00/CCAPI/ccCallDisconnect:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.423: //409031/80BC52DABA00/CCAPI/cc_api_get_transfer_info:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Transfer Number Is Null</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.423: //409031/80BC52DABA00/CCAPI/cc_api_call_disconnect_done:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Disposition=0, Interface=0x4786B4C0, Tag=0x0, Call Id=409031,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.427: //409031/80BC52DABA00/CCAPI/cc_api_call_disconnect_done:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Call Disconnect Event Sent</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.427: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.427: :cc_free_feature_vsa freeing 47ED1210</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.427: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> </FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.427: vsacount in free is 5</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.439: ISDN Se0/3/0:23 Q931: RX <- RELEASE pd = 8 callref = 0x96E2</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.443: ISDN Se0/3/0:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x16E2</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.447: //409032/80BC52DABA00/CCAPI/cc_api_call_disconnect_done:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Disposition=0, Interface=0x484D8FF4, Tag=0x0, Call Id=409032,</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)</FONT>
<BR><FONT SIZE=2 FACE="Arial">May 5 10:44:16.447: //409032/80BC52DABA00/CCAPI/cc_api_call_disconnect_done:</FONT>
<BR><FONT SIZE=2 FACE="Arial"> Call Disconnect Event Sent</FONT>
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