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<DIV dir=ltr align=left><SPAN class=849222820-07052008><FONT face=Arial
color=#0000ff size=2>Hello all. We have set up several 7970 phones at home
for our attorneys, so that when they are working from home they can answer calls
just as though they were at the office. Our setup consist of a Cisco 3000
VPN Concentrator here at the office, and each person who has the setup gets a
871 router and a 7970 phone. This has been working great for the last
couple of years. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=849222820-07052008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=849222820-07052008><FONT face=Arial
color=#0000ff size=2>Recently, we had an attorney open up a small office a few
hours away. Until we could set up a router with SRST there and get him
tied in with us, we decided to give him this same set up for a while.
Before we did it, we decided to upgrade the ISO on the 871 and test to make sure
it worked. After we installed it at his office, the phone keeps going into
"Registering" mode after a while. The VPN light on the 871 is still lit,
and from the 3000 Concentrator, it looks as if the session is still
active. To fix the problem, we can turn the 871 off and back on and it
works fine for a while. It acts as though there is some kind of timeout
being reached somewhere.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=849222820-07052008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=849222820-07052008><FONT face=Arial
color=#0000ff size=2>From the logs, we saw this today:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=849222820-07052008>
<P class=MsoNormal>52280 05/07/2008 08:41:37.420 SEV=4 IKEDBG/97 RPT=19
66.83.107.130 <o:p></o:p></P>
<P class=MsoNormal>Group [HardwareClient] User [harjef-router]<o:p></o:p></P>
<P class=MsoNormal>QM FSM error (P2 struct &0x3bb8e0c, mess id
0x7b94b455)!<o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal>52282 05/07/2008 08:41:37.440 SEV=4 IKEDBG/97 RPT=20
66.83.107.130 <o:p></o:p></P>
<P class=MsoNormal>Group [HardwareClient] User [harjef-router]<o:p></o:p></P>
<P class=MsoNormal>QM FSM error (P2 struct &0x3573ad4, mess id
0x7f1decc2)!<o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal>52284 05/07/2008 08:41:37.460 SEV=4 IKEDBG/97 RPT=21
66.83.107.130 <o:p></o:p></P>
<P class=MsoNormal>Group [HardwareClient] User [harjef-router]<o:p></o:p></P>
<P class=MsoNormal>QM FSM error (P2 struct &0x39a6678, mess id
0x2914bf14)!<o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal>52286 05/07/2008 08:41:37.480 SEV=4 IKEDBG/97 RPT=22
66.83.107.130 <o:p></o:p></P>
<P class=MsoNormal>Group [HardwareClient] User [harjef-router]<o:p></o:p></P>
<P class=MsoNormal>QM FSM error (P2 struct &0x3bcb9bc, mess id
0x99559329)!<o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal>52288 05/07/2008 08:41:37.500 SEV=4 IKEDBG/97 RPT=23
66.83.107.130 <o:p></o:p></P>
<P class=MsoNormal>Group [HardwareClient] User [harjef-router]<o:p></o:p></P>
<P class=MsoNormal>QM FSM error (P2 struct &0x3b5dc48, mess id
0x262f0543)!<o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal>52290 05/07/2008 08:41:37.530 SEV=4 IKEDBG/97 RPT=24
66.83.107.130 <o:p></o:p></P>
<P class=MsoNormal>Group [HardwareClient] User [harjef-router]<o:p></o:p></P>
<P class=MsoNormal>QM FSM error (P2 struct &0x3546304, mess id
0xe7ba5258)!<o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal>52292 05/07/2008 08:41:37.540 SEV=4 IKEDBG/97 RPT=25
66.83.107.130 <o:p></o:p></P>
<P class=MsoNormal>Group [HardwareClient] User [harjef-router]<o:p></o:p></P>
<P class=MsoNormal>QM FSM error (P2 struct &0x3b55bd8, mess id
0xbdce1c97)!<o:p></o:p></P>
<P class=MsoNormal> <o:p></o:p></P>
<P class=MsoNormal>52294 05/07/2008 08:41:37.550 SEV=4 AUTH/28 RPT=296
66.83.107.130 <o:p></o:p></P>
<P class=MsoNormal>User [harjef-router] Group [HardwareClient]
disconnected:<o:p></o:p></P>
<P class=MsoNormal> Session Type: IPSec/NAT-T<o:p></o:p></P>
<P class=MsoNormal> Duration: 7:36:32<o:p></o:p></P>
<P class=MsoNormal> Bytes xmt: 2072464<o:p></o:p></P>
<P class=MsoNormal> Bytes rcv: 292024<o:p></o:p></P>
<P class=MsoNormal> Reason: Lost Service</P>
<P class=MsoNormal> </P>
<P class=MsoNormal><SPAN class=849222820-07052008><FONT face=Arial color=#0000ff
size=2>Also, attached is the running config from the 871. We are at a
loss. Any ideas?</FONT></SPAN></P>
<P class=MsoNormal><SPAN class=849222820-07052008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </P>
<P class=MsoNormal><SPAN class=849222820-07052008><FONT face=Arial color=#0000ff
size=2>Thanks in advance!</FONT></SPAN></P>
<P class=MsoNormal><SPAN class=849222820-07052008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </P><SPAN class=849222820-07052008>
<DIV class=Section1>
<P class=MsoNormal align=left><STRONG><SPAN
style="FONT-SIZE: 7.5pt; COLOR: olive; FONT-FAMILY: Verdana">Geoff
Rhodes</SPAN></STRONG><SPAN
style="FONT-SIZE: 7.5pt; COLOR: olive; FONT-FAMILY: Verdana; mso-bidi-font-family: Arial"> |
</SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: olive; FONT-FAMILY: Verdana">Robinson, Bradshaw
& Hinson, P.A.</SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 7.5pt; COLOR: olive; FONT-FAMILY: Verdana; mso-bidi-font-family: Arial">Director
of Information Technology</SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: olive; FONT-FAMILY: Verdana"><BR></SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Verdana">101 North Tryon
Street, Suite 1900 </SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: Arial">|
</SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Verdana">Charlotte, NC
28246<BR></SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Wingdings">(</SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Verdana"> (704) 377-8188
</SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: Arial">| </SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Verdana">f: (704)
339-3488<BR></SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: teal; FONT-FAMILY: Verdana; mso-bidi-font-family: Arial"><FONT
color=#000000><A href="mailto:grhodes@rbh.com">grhodes@rbh.com</A>
</FONT></SPAN><SPAN
style="FONT-SIZE: 7.5pt; COLOR: black; FONT-FAMILY: Verdana; mso-bidi-font-family: Arial">|
</SPAN><SPAN
style="FONT-SIZE: 10pt; COLOR: teal; FONT-FAMILY: 'Futura Lt BT'; mso-bidi-font-family: Arial"><A
title="http://www.rbh.com/ http://www.paulhastings.com/"
href="http://www.rbh.com/"><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana"><SPAN
title=http://www.rbh.com/><SPAN
title=http://www.rbh.com/>www.rbh.com</SPAN></SPAN></SPAN></A>
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