<HTML>
<HEAD>
<TITLE>Re: [cisco-voip] Help with 871, VPN, 7970 setup</TITLE>
</HEAD>
<BODY>
<FONT SIZE="4"><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>Geoff,<BR>
<BR>
What exact version of IOS and the VPN 3000 OS are you running?<BR>
<BR>
Matt<BR>
<BR>
<BR>
On 5/7/08 4:36 PM, "Rhodes, Geoff" <GRhodes@rbh.com> wrote:<BR>
<BR>
</SPAN></FONT></FONT><BLOCKQUOTE><FONT SIZE="4"><SPAN STYLE='font-size:11pt'><FONT COLOR="#0000FF"><FONT FACE="Arial">Hello all. We have set up several 7970 phones at home for our attorneys, so that when they are working from home they can answer calls just as though they were at the office. Our setup consist of a Cisco 3000 VPN Concentrator here at the office, and each person who has the setup gets a 871 router and a 7970 phone. This has been working great for the last couple of years. <BR>
</FONT></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"> <BR>
</FONT><FONT COLOR="#0000FF"><FONT FACE="Arial">Recently, we had an attorney open up a small office a few hours away. Until we could set up a router with SRST there and get him tied in with us, we decided to give him this same set up for a while. Before we did it, we decided to upgrade the ISO on the 871 and test to make sure it worked. After we installed it at his office, the phone keeps going into "Registering" mode after a while. The VPN light on the 871 is still lit, and from the 3000 Concentrator, it looks as if the session is still active. To fix the problem, we can turn the 871 off and back on and it works fine for a while. It acts as though there is some kind of timeout being reached somewhere.<BR>
</FONT></FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"> <BR>
</FONT><FONT COLOR="#0000FF"><FONT FACE="Arial">From the logs, we saw this today:<BR>
</FONT></FONT></SPAN></FONT><FONT SIZE="5"><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'>52280 05/07/2008 08:41:37.420 SEV=4 IKEDBG/97 RPT=19 66.83.107.130 <BR>
Group [HardwareClient] User [harjef-router]<BR>
QM FSM error (P2 struct &0x3bb8e0c, mess id 0x7b94b455)!<BR>
<BR>
52282 05/07/2008 08:41:37.440 SEV=4 IKEDBG/97 RPT=20 66.83.107.130 <BR>
Group [HardwareClient] User [harjef-router]<BR>
QM FSM error (P2 struct &0x3573ad4, mess id 0x7f1decc2)!<BR>
<BR>
52284 05/07/2008 08:41:37.460 SEV=4 IKEDBG/97 RPT=21 66.83.107.130 <BR>
Group [HardwareClient] User [harjef-router]<BR>
QM FSM error (P2 struct &0x39a6678, mess id 0x2914bf14)!<BR>
<BR>
52286 05/07/2008 08:41:37.480 SEV=4 IKEDBG/97 RPT=22 66.83.107.130 <BR>
Group [HardwareClient] User [harjef-router]<BR>
QM FSM error (P2 struct &0x3bcb9bc, mess id 0x99559329)!<BR>
<BR>
52288 05/07/2008 08:41:37.500 SEV=4 IKEDBG/97 RPT=23 66.83.107.130 <BR>
Group [HardwareClient] User [harjef-router]<BR>
QM FSM error (P2 struct &0x3b5dc48, mess id 0x262f0543)!<BR>
<BR>
52290 05/07/2008 08:41:37.530 SEV=4 IKEDBG/97 RPT=24 66.83.107.130 <BR>
Group [HardwareClient] User [harjef-router]<BR>
QM FSM error (P2 struct &0x3546304, mess id 0xe7ba5258)!<BR>
<BR>
52292 05/07/2008 08:41:37.540 SEV=4 IKEDBG/97 RPT=25 66.83.107.130 <BR>
Group [HardwareClient] User [harjef-router]<BR>
QM FSM error (P2 struct &0x3b55bd8, mess id 0xbdce1c97)!<BR>
<BR>
52294 05/07/2008 08:41:37.550 SEV=4 AUTH/28 RPT=296 66.83.107.130 <BR>
User [harjef-router] Group [HardwareClient] disconnected:<BR>
Session Type: IPSec/NAT-T<BR>
Duration: 7:36:32<BR>
Bytes xmt: 2072464<BR>
Bytes rcv: 292024<BR>
Reason: Lost Service<BR>
<BR>
</SPAN></FONT></FONT><FONT COLOR="#0000FF"><FONT SIZE="4"><FONT FACE="Arial"><SPAN STYLE='font-size:11pt'>Also, attached is the running config from the 871. We are at a loss. Any ideas?<BR>
</SPAN></FONT></FONT></FONT><FONT SIZE="5"><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'> <BR>
</SPAN></FONT></FONT><FONT COLOR="#0000FF"><FONT SIZE="4"><FONT FACE="Arial"><SPAN STYLE='font-size:11pt'>Thanks in advance!<BR>
</SPAN></FONT></FONT></FONT><FONT SIZE="5"><FONT FACE="Times New Roman"><SPAN STYLE='font-size:12pt'> <BR>
</SPAN></FONT></FONT><FONT SIZE="4"><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
</SPAN></FONT></FONT><FONT COLOR="#808000"><FONT SIZE="1"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:7pt'><B>Geoff Rhodes</B> | Robinson, Bradshaw & Hinson, P.A.<BR>
Director of Information Technology<BR>
</SPAN></FONT></FONT></FONT><FONT SIZE="1"><FONT FACE="Verdana, Helvetica, Arial"><SPAN STYLE='font-size:7pt'>101 North Tryon Street, Suite 1900 | Charlotte, NC 28246<BR>
</SPAN></FONT><SPAN STYLE='font-size:7pt'><FONT FACE="Wingdings">(</FONT><FONT FACE="Verdana, Helvetica, Arial"> (704) 377-8188 | f: (704) 339-3488<BR>
grhodes@rbh.com | <FONT COLOR="#008080">www.rbh.com</FONT></FONT></SPAN></FONT><FONT COLOR="#008080"><FONT SIZE="4"><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:10pt'> <a href="http://www.rbh.com/"><http://www.rbh.com/></a> <BR>
</SPAN></FONT></FONT></FONT><FONT SIZE="4"><FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'><BR>
<HR ALIGN=CENTER SIZE="3" WIDTH="95%"></SPAN></FONT><FONT FACE="Consolas, Courier New, Courier"><SPAN STYLE='font-size:10pt'>_______________________________________________<BR>
cisco-voip mailing list<BR>
cisco-voip@puck.nether.net<BR>
https://puck.nether.net/mailman/listinfo/cisco-voip<BR>
</SPAN></FONT></FONT></BLOCKQUOTE>
<P><FONT face=Arial color=#808080 size=1>
<HR>
</FONT></P>
<P><FONT color=#808080><FONT face=Arial size=1>CONFIDENTIALITY STATEMENT<BR>This
communication and any attachments are CONFIDENTIAL and may be protected by one
or more legal privileges. It is intended solely for the use of the addressee
identified above. If you are not the intended recipient, any use, disclosure,
copying or distribution of this communication is UNAUTHORIZED. Neither this
information block, the typed name of the sender, nor anything else in this
message is intended to constitute an electronic signature unless a specific
statement to the contrary is included in this message. If you have received this
communication in error, please immediately contact me and delete this
communication from your computer. Thank you.</FONT> </FONT></P>
<P><FONT color=#808080>
<HR>
</FONT></P>
</BODY>
</HTML>