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Steven,<br>
<br>
A packet capture from the back of hte phone would be much more
informative. I believe the message below indicates the phone attempted
to TFTP download a file and the TFTP transaction failed. This is a
common fialure through firewalls because of CM's TFTP behavior:<br>
<br>
1. phone sends TFTP GET from phone UDP port (p1) to CM on TFTP well
known port (p2)<br>
2. CM sends TFTP datapackets sourced from random UDP source port (p3)
to phone (p1)<br>
3. phone sends TFTP ACK for every datapacket from phone port (p1) to CM
port (p3)<br>
<br>
the change in port numbers on the CM side is a problem for most
firewalls.<br>
<br>
you may want to test TFTP transactions through your firewall. windows
includes a tftp client:<br>
<br>
C:\>tftp /?<br>
<br>
Transfers files to and from a remote computer running the TFTP service.<br>
<br>
TFTP [-i] host [GET | PUT] source [destination]<br>
<br>
-i Specifies binary image transfer mode (also called<br>
octet). In binary image mode the file is moved<br>
literally, byte by byte. Use this mode when<br>
transferring binary files.<br>
host Specifies the local or remote host.<br>
GET Transfers the file destination on the remote host to<br>
the file source on the local host.<br>
PUT Transfers the file source on the local host to<br>
the file destination on the remote host.<br>
source Specifies the file to transfer.<br>
destination Specifies where to transfer the file.<br>
<br>
<br>
C:\>tftp -i 172.18.110.38 GET XMLDefault.cnf.xml<br>
Transfer successful: 5626 bytes in 1 second, 5626 bytes/s<br>
<br>
<br>
Otherwise, a packet capture of all phone traffic would be very helpful.<br>
<br>
/Wes<br>
<br>
STEVEN CASPER wrote:
<blockquote cite="mid:4822CDA5.9874.0039.0@mtb.com" type="cite">
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<div> Trying to get a 7940 to load on Call Manager 6.1.1 via a
firewall. No problem having 7940's connect on non-firewalled sites.
Receiving this error:</div>
<div> </div>
<div> </div>
<div> Date: May 8 09:25:37<br>
Machine Name: mparkn02ccmpub6<br>
Severity: Error<br>
App ID: Cisco CallManager<br>
Message: ccm: 250: May 08 13:25:37.336 UTC :
ÃŒM_CALLMANAGER-CALLMANAGER-3-StationEventAlert: Station alert.
Protocol:SCCP TCP ProcessID:1.100.7.318 Device Text:6:
Name=SEP001646682753 Load=8.0(8.0)File Not Found Param1:2369
Param2:1409476618 Cluster ID:StandAloneCluster Node ID:mparkn02ccmpub6</div>
<div> </div>
<div>This seems to indicate that the actual phone type and the phone
type in the database do not match but it is a 7940 and shows up as
auto-registered in Call Manager but it will not load. I can not find
much detail on this error. Any ideas?</div>
<div> </div>
<div>Thanks!</div>
<div>Steve<br>
</div>
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