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emservice logs will show more detail. you can collect these throught
RTMT or cli:<br>
<br>
admin:file list activelog tomcat/logs/em/log4j/*<br>
emapp.bin emapp00001.log<br>
emapp00002.log emapp00003.log<br>
emapp00004.log emservice.bin<br>
dir count = 0, file count = 6<br>
<br>
admin: file get ....<br>
<br>
/Wes<br>
<br>
James Dust wrote:
<blockquote
cite="mid:9DE1E2144E121A4384B794C03A10045E0142F1EA@CSEXCH-CL.charles-stanley.co.uk"
type="cite">
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<div><span class="517014411-09052008"><font face="Arial" size="2">We
have a problem with a handful of users in our main site, basically when
they log into extension mobility they get the following error</font></span></div>
<div><span class="517014411-09052008"></span> </div>
<div><span class="517014411-09052008"><font face="Arial" size="2"><strong>'Login
Unsuccessful' </strong></font></span></div>
<div><span class="517014411-09052008"><font face="Arial" size="2"><strong></strong></font></span> </div>
<div><span class="517014411-09052008"><font face="Arial" size="2"><strong>'(6)
Database Error'</strong></font></span></div>
<div><span class="517014411-09052008"></span> </div>
<div><span class="517014411-09052008"><font face="Arial" size="2">The
users in question have successfully logged in and out of their phones
in the past.</font></span></div>
<div><span class="517014411-09052008"></span> </div>
<div><span class="517014411-09052008"><font face="Arial" size="2">Our
version is: <font face="Times New Roman" size="3">5.1.3.1108-1 </font></font></span></div>
<div><span class="517014411-09052008"></span> </div>
<div><span class="517014411-09052008"><font face="Arial" size="2">Can
anyone shed any light?</font></span></div>
<div> </div>
<div align="left">
<div class="Section1">
<p class="MsoNormal" style="" align="left"><span
style="font-size: 10pt; font-family: Arial;">Kind Regards</span></p>
<p class="MsoNormal" style=""><strong><span
style="font-size: 10pt; color: gray; font-family: Verdana;">James Dust</span></strong><span
style="font-size: 10pt; color: gray; font-family: Verdana;"> | ICT Network
Infrastructure & Communications Department</span><br>
<b><span style="font-size: 10pt; color: gray; font-family: Verdana;">Charles
Stanley Stockbrokers</span></b><br>
<b><span style="font-size: 10pt; color: gray; font-family: Verdana;">Tel:</span></b><span
style="font-size: 10pt; color: gray; font-family: Verdana;"> 020 7149
6314|</span><b> </b><b><span
style="font-size: 10pt; color: gray; font-family: Verdana;">Fax:</span></b><span
style="font-size: 10pt; color: gray; font-family: Verdana;"> 020
7150 9314 |</span><strong> </strong><strong><span
style="font-size: 10pt; color: gray; font-family: Verdana;">Mob:</span></strong><span
style="font-size: 10pt; color: gray; font-family: Verdana;"> 07989
491136 | <b>E-mail:</b> <a moz-do-not-send="true"
href="mailto:james.dust@charles-stanley.co.uk">james.dust@charles-stanley.co.uk</a></span></p>
<p class="MsoNormal" style=""><span
style="font-size: 10pt; color: gray; font-family: Verdana;"><span
style="font-weight: bold; font-size: 18pt; color: rgb(62, 122, 34); font-family: Webdings;">P</span><strong><font
color="green" face="Times New Roman" size="3"><span
style="color: green;"> </span></font><span class="apple-style-span"><font
color="#3e7a22" face="Arial" size="1"><span
style="font-weight: bold; font-size: 7.5pt; color: rgb(62, 122, 34); font-family: Arial;">please
consider the environment - do you really need to print this email?</span></font></span></strong></span></p>
</div>
</div>
<div> </div>
<br>
<br>
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