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<div class=Section1>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
lang=EN-US style='font-size:13.5pt'>Usage Guidelines <o:p></o:p></span></b></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
name=wp1020815></a><span lang=EN-US>This enables MOH from command.au and
command.wav format music files. MOH is played for G.711 callers and on-net VoIP
and PSTN callers who are on hold in a Cisco CME system. Local callers
within a Cisco CME system hear a repeating tone while they are on hold. <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
name=wp1020816></a><span lang=EN-US>Audio files that are used for MOH must be
copied to the Cisco CME router flash memory. A MOH file can be in
command.au or command.wav file format; however, the file format must contain
8-bit 8-kHz data in A-law or mu-law data format. <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
name=wp1020817></a><span lang=EN-US>If you want to replace or modify the audio
file that is currently specified, you must first disable the MOH capability
using the <b>no moh</b> command. The following example replaces file1 with
file2: <o:p></o:p></span></p>
<p class=MsoNormal><a name=wp1020818></a><span lang=EN-US style='font-size:
10.0pt;font-family:"Courier New"'>Router(config-telephony)# <b>moh file1<o:p></o:p></b></span></p>
<p class=MsoNormal><a name=wp1020819></a><span lang=EN-US style='font-size:
10.0pt;font-family:"Courier New"'>Router(config-telephony)# <b>no moh<o:p></o:p></b></span></p>
<p class=MsoNormal><a name=wp1020820></a><span lang=EN-US style='font-size:
10.0pt;font-family:"Courier New"'>Router(config-telephony)# <b>moh file2<o:p></o:p></b></span></p>
<p class=MsoNormal><a name=wp1020821></a><span lang=EN-US style='font-size:
10.0pt;font-family:"Courier New"'><o:p> </o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
name=wp1020822></a><span lang=EN-US>If you specify a second file without first
removing the original file, the MOH mechanism stops working and may require a
router reboot to clear the problem. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Jorge Rodríguez Aguila<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>CCNA,CCVP,CRMCS,CIPCES<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Senior Voice/Data Network Consultant<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Netxar Technologies<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>jorge.rodriguez@netxar.com<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Office 787-765-0058<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>PCS 787-688-8530<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img width=101 height=34 id="Picture_x0020_1"
src="cid:image001.png@01C8B685.DAADADA0" alt=netxar><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Houghton, Alex<br>
<b>Sent:</b> Thursday, May 15, 2008 11:26 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] changing music on hold<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'>How
do I change the music on hold on a cisco 2811.??<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><b><i><span lang=EN-US style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:blue'>Regards, </span></i></b><b><i><span
lang=EN-US style='color:blue'><o:p></o:p></span></i></b></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>Alex Houghton</span></i></b><b><i><span lang=EN-US
style='color:blue'><o:p></o:p></span></i></b></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><i><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:blue'>Senior Systems Engineer</span></i></b><b><i><span lang=EN-US
style='color:blue'><o:p></o:p></span></i></b></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Datapac Ltd</span><span lang=EN-US style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Phone: +353 1 4068080<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Mobile: +353 87 6371383</span><span lang=EN-US style='color:
navy'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Fax: +353 1 4961805</span><span lang=EN-US style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Email:</span><span lang=EN-US style='font-size:10.0pt;
font-family:"Verdana","sans-serif";color:blue'> <a
href="BLOCKED::mailto:ahoughton@datapac.com"
title="mailto:ahoughton@datapac.com">ahoughton@datapac.com</a></span><span
lang=EN-US style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:#1F497D'>Web:</span><span lang=EN-US style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:blue'> <a href="blocked::http://www.datapac.com/"
title="http://www.datapac.com/">www.datapac.com</a></span><span lang=EN-US
style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN-US style='color:navy'> <o:p></o:p></span></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:center'><b><span lang=EN-IE style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:navy'>Datapac is </span></b><b><span lang=EN-IE
style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><ns0:place><ns0:country-region><span
style='color:navy'>Ireland</span></ns0:country-region></ns0:place><span
style='color:navy'>'s largest indigenous supplier of IT solutions and services</span></span></b><span
lang=EN-US style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:center'><span lang=EN-IE style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:black'>IT Maintenance & Support | Imaging
& Printing Solutions | Microsoft Infrastructure Solutions | Voice
& Data Networks</span><span lang=EN-US style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:
auto;text-align:center'><span lang=EN-IE style='font-size:10.0pt;font-family:
"Verdana","sans-serif";color:black'>Managed Cabling | Business Solutions |
Managed Service Offerings | Citrix | VMware | Computer Consumables</span><span
lang=EN-US style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p>
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