<div>Sorry to use this thread, I have a 7936 which is stuck and displying upgrading software ,completed 50 % for the last 24 hours, is there a way to recover this phone or RMA is the only option. We had patched a 4.1.3 server with sr7 which upgraded phone loads and then restarted this particular phone.</div>
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<div>Regards,</div>
<div> </div>
<div>Aman<br><br> </div>
<div><span class="gmail_quote">On 5/16/08, <b class="gmail_sendername">Wes Sisk</b> <<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Hi Alan,<br><br>Some more details about your LD connection would help, but generally, no<br>this is not by design.<br>
What load/version are you running on the phone?<br>What is the LD trunk? H323, SIP, or MGCP, analog, t1-cas, t1-pri, .... ?<br>what DTMF mode are you using between the gateway and CM? dtmf-relay,<br>dtmf-signal, KPML, rfc2833<br>
<br>most likely:<br>CSCse38339 7936 not passing DTMF while in alerting state. Filed against<br>version firmware version 3.3(10), fixed in 3.3.13 (7936) and 3.2.16(7935)<br><br>/Wes<br><br><br>Alan Miller wrote:<br>> Hello everyone,<br>
><br>> I've got a pair of Cisco 7936 conference phones that are giving me<br>> issues when trying to enter long-distance account codes. It seems that<br>> once you dial a number, the phone ignores any input sent to it until the<br>
> call is completed. The problem with this is that, when dialing<br>> long-distance, there's a short tone indicating it's time to enter your<br>> long-distance access code. The phone won't send the digits at this<br>
> time. I've also tried dialing the number and putting enough characters<br>> to leave a buffer for the code, but it won't let me enter enough to meet<br>> the delay I'd need.<br>><br>> I opened a case with TAC who said that this is by design. I figure<br>
> someone on here might have had this issue (and hopefully their<br>> resolution wasn't getting a new conference phone). Any advice?<br>><br>> Thanks,<br>> Alan<br>><br>> -----<br>> This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version.<br>
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