<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><DIV>Dear All,</DIV>
<DIV>I have CCM 4.2(3) and IPCC 4.0(1)</DIV>
<DIV>I installed the IPCC and configuer it</DIV>
<DIV>when I tried to login using the Cisco Agent Desktop I got this massage "The ID you entered was not found"</DIV>
<DIV>can any One help me to solve this problem</DIV>
<DIV>Thanks in advance.</DIV></div><br>
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