<div>Arrived at work today and can not open CCMUser pages ( "Page not found") and Corporate Directory is coming up with XML ERROR [4]: Parse Error when I search by name or number (from my 7961). I restarted CTI Manager and Call Manager Services. Contacted TAC and they had me restart IIS (World Wide Web Pub) and the Publisher restarted, but the Subscriber errored out.</div>
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<div>Now here is the thing, our IPCC (4.0) started acting up on Friday and they had calls in queue they couldnt' get to, I restarted that box and that is when the Event Viewer started tossing CTIManager errors in Application log (Event Viewer).</div>
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<div>I have since restarted that box as well...my question is am I really looking at a Web Publication issue or a JTAPI issue? (it was JTAPI errors on Friday that had me reset the box)... any suggestions?</div>