<div>That did it...</div>
<div>I had reset IIS and CTI Manager, but not TomCat...</div>
<div> </div>
<div>Thanks to all, I will keep an eye on event viewer and see if I can find out WHY it happened.</div>
<div> </div>
<div>Kevin<br><br> </div>
<div><span class="gmail_quote">On 5/19/08, <b class="gmail_sendername">Wes Sisk</b> <<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div bgcolor="#ffffff" text="#000000">error on iis restart is not uncommon, it is actually expected depending on how you did it and the versions involved. just make sure it started back correctly. IIS on the sub is not critical unless you point EM or users there. do you? there is an aspect of tomcat to each of the mentioned services so bouncing tomcat is also recommended.<br>
<br>/wes<br><br>Kevin Dunn wrote:
<blockquote type="cite">
<div><span class="e" id="q_11a025a3372ff2ca_1">
<div>Arrived at work today and can not open CCMUser pages ( "Page not found") and Corporate Directory is coming up with XML ERROR [4]: Parse Error when I search by name or number (from my 7961). I restarted CTI Manager and Call Manager Services. Contacted TAC and they had me restart IIS (World Wide Web Pub) and the Publisher restarted, but the Subscriber errored out.</div>
<div> </div>
<div>Now here is the thing, our IPCC (4.0) started acting up on Friday and they had calls in queue they couldnt' get to, I restarted that box and that is when the Event Viewer started tossing CTIManager errors in Application log (Event Viewer).</div>
<div> </div>
<div>I have since restarted that box as well...my question is am I really looking at a Web Publication issue or a JTAPI issue? (it was JTAPI errors on Friday that had me reset the box)... any suggestions?</div></span></div>
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