<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><DIV>Dear All,</DIV>
<DIV>I'm using IPCC 4.0(1) and the Cisco Supervisor Desktop ver is 6.1(1) I tried to record but I cant it gives me an error massage as unable to start record for the Cisco Desktop Agent (whosw I choised).</DIV>
<DIV>So can please any tell me the right proceduer to record any call for any Agent.</DIV>
<DIV> </DIV>
<DIV>Thanks In Advance </DIV></div><br>
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