<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
so the way this works:<br>
1. you post to the phone<br>
2. phone takes the auth information from post and sends to its
authentication URL<br>
3. phone responds based on authentication response.<br>
<br>
what is the authentication URL set to on your phone? <br>
<br>
if you browse the phone manually, for example point your web browser to:<br>
<a class="moz-txt-link-freetext" href="http://">http://</a><phone_ip>/CGI/Screenshot<br>
<br>
it should prompt for user & pass. If the authentication URL points
to the default value, i.e.:<br>
<a class="moz-txt-link-freetext" href="http://">http://</a><cm_ip>:8080/ccmcip/authenticate.jsp<br>
<br>
then CM verifies:<br>
1. user is associated to the phone device<br>
2. user password is correct<br>
<br>
Since this is an upgrade I bet your authentication url points to .asp
instead of .jsp.<br>
<br>
/Wes<br>
<br>
STEVEN CASPER wrote:
<blockquote cite="mid:483BE9C8.9874.0039.0@mtb.com" type="cite">
<meta http-equiv="Content-Type" content="text/html; ">
<meta content="MSHTML 6.00.2900.3314" name="GENERATOR">
<div>Since we have upgraded to Call Manager 6.1 we have been unable
to use our remote phone access tool from Clarus Systems. I am trying to
troubleshoot and am unable to authenticate to a phone via my web
browser as I thought I could on 4.1.3. I can use the userid and
password to log in and access this device with CCM User.</div>
<div> </div>
<div><a moz-do-not-send="true"
href="http://10.X.X.XX:8080/ccmcip/authenticate.jsp?userid=485111&deviceName=SEP001F9E2633EA&password=XXXXXXXX">http://10.X.X.XX:8080/ccmcip/authenticate.jsp?userid=485111&deviceName=SEP001F9E2633EA&password=XXXXXXXX</a></div>
<div> </div>
<div>the link returns:</div>
<div> </div>
<div>UN-AUTHORIZED</div>
<div> </div>
<div>To further complicate matters I am using Berbee's InformaCast
product for paging (which is working fine) as my authentication target.
Any thoughts would be appreciated!</div>
<div> </div>
<div>Steve</div>
<p>************************************<br>
This email may contain privileged and/or confidential information that
is intended solely for the use of the addressee. If you are not the
intended recipient or entity, you are strictly prohibited from
disclosing, copying, distributing or using any of the information
contained in the transmission. If you received this communication in
error, please contact the sender immediately and destroy the material
in its entirety, whether electronic or hard copy. This communication
may contain nonpublic personal information about consumers subject to
the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley
Act. You may not directly or indirectly reuse or disclose such
information for any purpose other than to provide the services for
which you are receiving the information.<br>
There are risks associated with the use of electronic transmission. The
sender of this information does not control the method of transmittal
or service providers and assumes no duty or obligation for the
security, receipt, or third party interception of this transmission.<br>
************************************<br>
</p>
<pre wrap="">
<hr size="4" width="90%">
_______________________________________________
cisco-voip mailing list
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
</blockquote>
</body>
</html>