<div>How do you have your caller ID set. at the line level or the Route Pattern level. I would start there.</div>
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<div>Scott<br><br></div>
<div class="gmail_quote">On Mon, Jun 2, 2008 at 11:51 AM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div style="WORD-WRAP: break-word">Is the other end another IP phone or a PSTN number? If it's a PSTN number you can check at the gateway to make sure CCM is sending the right caller id but it's very possible for your provider to overwrite it if the 240555XXXX numbers are not DIDs for the trunk the outbound calls are going over.
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<p style="MARGIN: 0px"><font style="FONT: 12px Helvetica" face="Helvetica" size="3">-Ryan</font></p></div><br>
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<div class="Wj3C7c">
<div>On Jun 2, 2008, at 2:43 PM, Corder, Rebecca J wrote:</div><br>
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<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Sorry guys it is a question day for me….</span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">We have two sets of DN's that we use in our campus. We use 240-555-XXXX numbers for conference room phones and 301-888-XXXX numbers on regular phones. When you dial out of a phone that has 240-555-XXXX number caller id on the other end states it is displays a 301-888-XXXX number. Dialing the 301-888-XXXX numbers correctly shows the correct caller ID for the phone.</span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">What do you suggest doing within the Call Manager to separate these two DN's out so they may show the correct caller ID? Separate partitions?</span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </span></font></p>
<p><strong><b><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Rebecca Corder</span></font></b></strong></p>
<p><strong><b><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Information Technology - IP Telephony</span></font></b></strong></p>
<p><strong><b><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Bechtel Corporation</span></font></b></strong></p>
<p><strong><b><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">5202 Presidents Court</span></font></b></strong></p>
<p><strong><b><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Frederick</span></font></b></strong><strong><b><font face="Arial" size="2"><span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">, MD 21703</span></font></b></strong></p>
<p><font face="Times New Roman" size="3"><span style="FONT-SIZE: 12pt"> </span></font></p></div></div></div>
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