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<title>IPCC CAD on a Windows Thin Client </title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The first test was successful<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We were able to launch two independent
sessions and each was able to launch their own instance of CAD tied to their extension.
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><strong><b><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Micah Bennett</span></font></b></strong><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'> </span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Micah Bennett<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, June 17, 2008 3:35
PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck-nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] IPCC CAD on
a Windows Thin Client</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>For
our call center we are testing how a Windows thin client connection to a loaded
server will work. If this works it will allow us to eliminate all the PC
hardware on the call center floor and users will just have terminal connection
to the server. They will still use CAD and the phone on their desk.</span></font>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> </span></font>
<o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>For
the first test we are just going to use terminal services (remote
desktop). User on the thin client will RD to the server and launch</span></font>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>their</span></font>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>session
with all the stuff they need. </span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>For
the second test we are going to use VMware</span></font> <font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>to simulate
different PC images on the server for users who have different levels of
access.</span></font><o:p></o:p></p>
<p><font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Hope
this makes sense. Has anyone tried this? Any things to watch out
for?</span></font><o:p></o:p></p>
<p><a name=""><b><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy;font-weight:bold'>Micah Bennett</span></font></b></a><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Telecommunications Admin</span></font><o:p></o:p></p>
<p><b><font size=2 color=maroon face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:maroon;font-weight:bold'>Automated License Systems</span></font></b><o:p></o:p></p>
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