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Very Likely, yes. Several recent issues in this area:<br>
<br>
CSCsk35382, CSCsk29789, CSCse93129, CSCsq83407, CSCso08254.<br>
<br>
/Wes<br>
<br>
Brian wrote:
<blockquote
cite="mid:7aaaf7f0806180826x5f0e73e5n9f31395e1db11454@mail.gmail.com"
type="cite">I have some more information regarding this. I removed
the 7921 phones as controlled devices on the CTI application user for
Unity feature services and I am no longer able to replicate the
rebooting issue. We're wondering if the Message Monitoring feature
with Unity 5 is somehow causing this. Is anyone using Message
Monitoring with 7921 phones?<br>
<br>
Thanks,<br>
Brian <br>
<br>
<br>
<div class="gmail_quote">On Mon, Jun 16, 2008 at 10:28 AM, Brian <<a
moz-do-not-send="true" href="mailto:bms314@gmail.com">bms314@gmail.com</a>>
wrote:<br>
<blockquote class="gmail_quote"
style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hello,<br>
<br>
I've been experiencing a strange problem with 7921 phones and am
wondering if anyone has seen these symptoms before. We are running
CUCM version 6.1.1(a) and firmware 1.1.1 on the 7921 wireless phones.
When a 7921 user is on the phone and a second call comes in and goes to
voicemail, the user hears 2 - 3 seconds of dead air at that moment and
then the phone reboots. We are able to replicate this consistently.
>From the event logs in RTMT, I only see the device unregisters with
Reason Code 12.<br>
<br>
>From a wireless perspective, we are using 4402 controllers with version
4.2.112, but it seems unlikely that the controller would send a reboot
to the phone. <br>
<br>
Has anyone seen this happen before?<br>
<br>
Thanks,<br>
<font color="#888888">
Brian<br>
</font></blockquote>
</div>
<br>
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