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<p class=MsoNormal>CallManager 5.1 and Cisco Voice Portal 4.1 (ICM)<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>There is some question if I need my Trunks to CVP to have the
check box Use Media Termination Point.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>In question is a 7960 phone (ICM Agent using CAD) does a
transfer to another 800-number out a CallManager PRI Gateway is a MTP required.&nbsp;
I don&#8217;t think a MTP is required but I&#8217;m not sure.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Usually when something has a bug then MTP usage sometimes
fixes it. Maybe I&#8217;m hitting a CVP or CallManager bug.&nbsp; Use MTP is
currently checked in CallManager but get out of resources when call volume
increases and I can&#8217;t transfer using CAD.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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