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<div class=Section1>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>You
need to subscribe the service to the phones that will be used by the agents and
have a user account associated with the phones along with the ICD extension
selected in the device association as well. This is assuming you already have
IPCC integrated with CCM and configured. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>My
experience with IPCC is strictly what is related to the CCIE voice lab (just
scheduled attempt number 3 today) so my experience is limited to the basic
integration and basic configuration of the ICD and AA scripts…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hope
this helps. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>....................................................................................
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:gray'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Keith Klevenski<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Manager, Telephony Engineering<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>1880 S. Dairy Ashford, Suite 300 </span></b><b><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'> Houston,
TX 77077- 4760</span></b><b><span style='font-size:11.0pt;font-family:
"Arial","sans-serif";color:black'><o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:4.0pt;font-family:"Arial","sans-serif";
color:gray'><br>
</span><b><span lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>Tel: 281.674.0702 </span></b><b><span lang=NO-BOK
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'>
Mobile: 713.677.3925 </span></b><b><span lang=NO-BOK style='font-size:
9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'>Fax:
281.674.0101<o:p></o:p></span></b></p>
<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:keith.klevenski@rig.net"><span lang=NO-BOK style='font-size:9.0pt'>keith.klevenski@rig.net</span></a><span
style='color:black'><o:p></o:p></span></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:black'><a href="http://www.rig.net/"><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>www.rig.net</span></b></a><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><img border=0 width=135 height=43 id="_x0000_i1026"
src="cid:image001.jpg@01C8DB97.64A52BB0"
alt="cid:image001.jpg@01C890BC.B777EB00"></span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:navy'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tammie Robertson
[mailto:trobertson@alliedmachine.com] <br>
<b>Sent:</b> Tuesday, July 01, 2008 2:00 PM<br>
<b>To:</b> Keith Klevenski<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Set up a new Phone Service<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Wow, that’s great – thank you!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have that setup now what do I have to do to enable this to
work on some phones?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><i>Tammie Robertson</i><span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal>Network Systems Administrator<span style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal>Allied Machine & Engineering Corp.<span
style='color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal>330-343-4283<span style='color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'> </span><o:p></o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b>From:</b> Keith Klevenski
[mailto:keith.klevenski@rig.net] <br>
<b>Sent:</b> Tuesday, July 01, 2008 1:52 PM<br>
<b>To:</b> Tammie Robertson<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Set up a new Phone Service<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>At the very bottom… <a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC5.0.1/ipt_system_arch/COL_CCM.html#wp1178279">http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC5.0.1/ipt_system_arch/COL_CCM.html#wp1178279</a>
<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><b><o:p> </o:p></b></p>
<p class=MsoNormal><b>....................................................................................
</b><o:p></o:p></p>
<p class=MsoNormal><b><o:p> </o:p></b></p>
<p class=MsoNormal><b>Keith Klevenski<o:p></o:p></b></p>
<p class=MsoNormal><b>Manager, Telephony Engineering<o:p></o:p></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>1880 S. Dairy Ashford, Suite 300 | Houston,
TX 77077- 4760<o:p></o:p></b></p>
<p class=MsoNormal><br>
<b><span lang=NO-BOK>Tel: 281.674.0702 | Mobile: 713.677.3925
| Fax: 281.674.0101<o:p></o:p></span></b></p>
<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><a name="OLE_LINK2"></a><a name="OLE_LINK1"></a><a
href="mailto:keith.klevenski@rig.net"><span lang=NO-BOK style='font-size:9.0pt'>keith.klevenski@rig.net</span></a><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><a href="http://www.rig.net/"><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>www.rig.net</span></b></a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><img border=0 width=135 height=43 id="Picture_x0020_1"
src="cid:image001.jpg@01C8DB97.64A52BB0"
alt="cid:image001.jpg@01C890BC.B777EB00"><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b>From:</b> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Tammie
Robertson<br>
<b>Sent:</b> Tuesday, July 01, 2008 10:22 AM<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Set up a new Phone Service<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I would like to set up my system so some users can log into
IPCC via the phone instead of the Desktop Client. I see it’s
possible by adding the IP Phone Agent but cant figure out what the Service
Information should be (ex: Service URL) to get it set up.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks for any help<o:p></o:p></p>
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