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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sheeraz,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Let’s
keep cisco-voip in the loop here to broaden the audience.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
don’t have a lot of real world experience with GK’s and I’m
still struggling with understanding the call flow here. You have mentioned
you’re not sure how to use the second GK ‘for CCM’. Are
you looking to use the second GK for calls <i>from </i>CCM? If so you
would use a route pattern that points to a route list that contains a route
group that contains both GK trunks in CCM that I mentioned before. But
you mentioned you are not using a route pattern to send calls to the GK so I’m
confused on exactly what you are trying to accomplish in relation to CCM using
a backup GK….<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Keith
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><o:p> </o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Sheeraz
Saeed/NE/Karachi [mailto:Sheeraz.Saeed@Wateen.com] <br>
<b>Sent:</b> Thursday, July 03, 2008 12:38 AM<br>
<b>To:</b> Keith Klevenski<br>
<b>Subject:</b> RE: [cisco-voip] GK trunk in CCM as backup<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Hi keith,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Many thanks for your reply. Yeah I guess I really made you confuse
n sorry for this. I try to explain you the scenario again. I am running a Cisco
IP Contact Centre in which I have requirement from customer to use one
Gatekeeper as backup and no HERP to apply. I this scenario some components of
IPCC make a trunk with gatekeeper like CVP is used for call queuing and CCM is
being used for Call Landing on the IP Phone. Now the problem I am facing is how
to use the 2<sup>nd</sup> Gatekeeper as backup in this scenario. I have option
in CVP to define multiple Gatekeepers with precedence but I don’t have
much idea for CCM. Here is the config of my one Gatekeeper with CCM.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal>gatekeeper<o:p></o:p></p>
<p class=MsoNormal> zone local <b><span style='color:red'><Gateway Host
Name > <Domain Name></span></b> <b><span style='color:red'><IP
address of gateway > <10.100.34.5></span></b><o:p></o:p></p>
<p class=MsoNormal> no zone subnet <b><span style='color:red'><Gateway
Host Name ></span></b> 10.0.0.0/24 enable<o:p></o:p></p>
<p class=MsoNormal> zone subnet <b><span style='color:red'><Gateway
Host Name ></span></b> 10.100.0.0/16 enable<o:p></o:p></p>
<p class=MsoNormal> zone prefix <b><span style='color:red'><Gateway
Host Name ></span></b> <b><span style='color:#FF6600'>2519*</span></b>
gw-priority 10 ACCBNK-VG <b><span style='color:red'><Gateway
Host Name></span></b><span style='color:red'><o:p></o:p></span></p>
<p class=MsoNormal> zone prefix <b><span style='color:red'><Gateway
Host Name ></span></b> <b><span style='color:#FF6600'>2521.</span></b>
gw-priority 10 aeadsvp013-cs1a aealsvp014-cs1c <b><span style='color:red'><Name
of all CVPs using for call queuing></span><span style='color:#FF6600'><o:p></o:p></span></b></p>
<p class=MsoNormal> zone prefix <b><span style='color:red'><Gateway
Host Name ></span></b> <b><span style='color:#FF6600'>2..</span></b>
gw-priority 10 INJAZAT_Trunk_<span style='color:red'>1 <b><Name
of Gatekeeper Trunk created in CCM></b><o:p></o:p></span></p>
<p class=MsoNormal> gw-type-prefix 1#*<o:p></o:p></p>
<p class=MsoNormal> gw-type-prefix 2#* default-technology<o:p></o:p></p>
<p class=MsoNormal> no shutdown<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Now what should I configure on 2<sup>nd</sup> GK or can I enter the
2<sup>nd</sup> GK Trunk in this GK with preference and same Config on the
backup GK.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>Regards,</span><span style='color:blue'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:blue'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>Sheeraz Saeed Lodhi,</span><span style='color:blue'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>Engg IPCC /IPT,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>Pakistan, karachi,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>92-322-2456929.</span><o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Keith Klevenski
[mailto:keith.klevenski@rig.net] <br>
<b>Sent:</b> Wednesday, July 02, 2008 11:02 PM<br>
<b>To:</b> Sheeraz Saeed/NE/Karachi<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> RE: [cisco-voip] GK trunk in CCM as backup</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sheeraz,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>If
you are sending calls to the GK’s via dial-peers in an h323 GW and not
directly to a GK through CCM then create another dial-peer to the second GK
with a higher preference value (which gives that dial-peer a lower
priority). <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
very well could be misunderstanding your setup, but as far as I can think you
would only be able to have a backup GK either via route groups in a route list
in CCM or multiple dial-peers with different preferences. I’m sure
there are others here than have much more GK experience than I have.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Hope
this helps. <o:p></o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>....................................................................................
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:gray'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Keith Klevenski<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Manager, Telephony Engineering<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>1880 S. Dairy Ashford, Suite 300 </span></b><b><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'> Houston,
TX 77077- 4760</span></b><b><span style='font-size:11.0pt;font-family:
"Arial","sans-serif";color:black'><o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:4.0pt;font-family:"Arial","sans-serif";
color:gray'><br>
</span><b><span lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>Tel: 281.674.0702 </span></b><b><span lang=NO-BOK
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'>
Mobile: 713.677.3925 </span></b><b><span lang=NO-BOK style='font-size:
9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'>Fax:
281.674.0101<o:p></o:p></span></b></p>
<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><a name="OLE_LINK2"></a><a name="OLE_LINK1"></a><span
style='font-size:11.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:keith.klevenski@rig.net"><span lang=NO-BOK style='font-size:9.0pt'>keith.klevenski@rig.net</span></a><span
style='color:black'><o:p></o:p></span></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:black'><a href="http://www.rig.net/"><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>www.rig.net</span></b></a><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><img border=0 width=135 height=43 id="Picture_x005f_x0020_1"
src="cid:image001.jpg@01C8E03D.8AD215F0"
alt="cid:image001.jpg@01C890BC.B777EB00"><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Sheeraz Saeed/NE/Karachi
[mailto:Sheeraz.Saeed@Wateen.com] <br>
<b>Sent:</b> Wednesday, July 02, 2008 11:31 AM<br>
<b>To:</b> Keith Klevenski<br>
<b>Subject:</b> RE: [cisco-voip] GK trunk in CCM as backup<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Keith,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'>Thanks for the reply I checked your mail. I am not using the Rout
pattern for GK, route pattern contains the IP of GW which has different IP
address. In fact I am using GK for IPCC. In that scenario you still advice to
do this.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:blue'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>Sheeraz</span><span style='color:blue'> <o:p></o:p></span></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Keith Klevenski
[mailto:keith.klevenski@rig.net] <br>
<b>Sent:</b> Monday, June 30, 2008 9:34 PM<br>
<b>To:</b> Sheeraz Saeed/NE/Karachi; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] GK trunk in CCM as backup</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Create
the second trunk in CCM for the second gatekeeper and add it to its own route
group (assuming the first one is its own route group as well). The route
pattern for calls to the GK’s should be pointing to a route list that
contains both route groups, one rg for each GK. If the first GK goes down
then CCM will send the calls to the second GK which will be the second rg in
the route list.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Keith</span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:navy'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Sheeraz Saeed/NE/Karachi<br>
<b>Sent:</b> Monday, June 30, 2008 11:23 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] GK trunk in CCM as backup<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>Hello every one,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>I have a scenario 2 gatekeepers with different subnet mask are
configured and one is backup of another i.e. if first GK fails the coming calls
will start entertaining through the next one as they are configured with
precedence. Now I nee to know how this can be configure on Call Manager 4.1. As
I have a one GK trunk and it is associated with first GK what how can I make
the second GK trunk to work as backup.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>Thanks <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>Regards,</span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>Sheeraz Saeed Lodhi,</span><span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Georgia","serif";
color:green'>92-322-2456929.</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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