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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Oops
I meant, <i>“…points to a route list that contains <b>two route groups, one for
each GK trunk…</b>”</i></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Keith Klevenski<br>
<b>Sent:</b> Monday, July 07, 2008 2:36 PM<br>
<b>To:</b> Sheeraz Saeed/NE/Karachi<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] GK trunk in CCM as backup<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Sheeraz,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Let’s keep cisco-voip in the loop here to broaden the
audience.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I don’t have a lot of real world experience with GK’s and
I’m still struggling with understanding the call flow here. You have
mentioned you’re not sure how to use the second GK ‘for CCM’. Are you
looking to use the second GK for calls <i>from </i>CCM? If so you would
use a route pattern that points to a route list that contains a route group
that contains both GK trunks in CCM that I mentioned before. But you
mentioned you are not using a route pattern to send calls to the GK so I’m
confused on exactly what you are trying to accomplish in relation to CCM using
a backup GK….<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Keith <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b>From:</b> Sheeraz Saeed/NE/Karachi
[mailto:Sheeraz.Saeed@Wateen.com] <br>
<b>Sent:</b> Thursday, July 03, 2008 12:38 AM<br>
<b>To:</b> Keith Klevenski<br>
<b>Subject:</b> RE: [cisco-voip] GK trunk in CCM as backup<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hi keith,<o:p></o:p></p>
<p class=MsoNormal>Many thanks for your reply. Yeah I guess I really made you
confuse n sorry for this. I try to explain you the scenario again. I am running
a Cisco IP Contact Centre in which I have requirement from customer to use one
Gatekeeper as backup and no HERP to apply. I this scenario some components of
IPCC make a trunk with gatekeeper like CVP is used for call queuing and CCM is
being used for Call Landing on the IP Phone. Now the problem I am facing is how
to use the 2<sup>nd</sup> Gatekeeper as backup in this scenario. I have option
in CVP to define multiple Gatekeepers with precedence but I don’t have much
idea for CCM. Here is the config of my one Gatekeeper with CCM.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>gatekeeper<o:p></o:p></p>
<p class=MsoNormal> zone local <b><span style='color:red'><Gateway Host
Name > <Domain Name></span></b> <b><span style='color:red'><IP
address of gateway > <10.100.34.5></span></b><o:p></o:p></p>
<p class=MsoNormal> no zone subnet <b><span style='color:red'><Gateway
Host Name ></span></b> 10.0.0.0/24 enable<o:p></o:p></p>
<p class=MsoNormal> zone subnet <b><span style='color:red'><Gateway
Host Name ></span></b> 10.100.0.0/16 enable<o:p></o:p></p>
<p class=MsoNormal> zone prefix <b><span style='color:red'><Gateway
Host Name ></span></b> <b><span style='color:#FF6600'>2519*</span></b>
gw-priority 10 ACCBNK-VG <b><span style='color:red'><Gateway
Host Name></span></b><span style='color:red'><o:p></o:p></span></p>
<p class=MsoNormal> zone prefix <b><span style='color:red'><Gateway
Host Name ></span></b> <b><span style='color:#FF6600'>2521.</span></b>
gw-priority 10 aeadsvp013-cs1a aealsvp014-cs1c <b><span style='color:red'><Name
of all CVPs using for call queuing></span><span style='color:#FF6600'><o:p></o:p></span></b></p>
<p class=MsoNormal> zone prefix <b><span style='color:red'><Gateway
Host Name ></span></b> <b><span style='color:#FF6600'>2..</span></b>
gw-priority 10 INJAZAT_Trunk_<span style='color:red'>1 <b><Name of
Gatekeeper Trunk created in CCM></b><o:p></o:p></span></p>
<p class=MsoNormal> gw-type-prefix 1#*<o:p></o:p></p>
<p class=MsoNormal> gw-type-prefix 2#* default-technology<o:p></o:p></p>
<p class=MsoNormal> no shutdown<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Now what should I configure on 2<sup>nd</sup> GK or can I
enter the 2<sup>nd</sup> GK Trunk in this GK with preference and same Config on
the backup GK.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Regards,<span style='color:blue'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:blue'> <o:p></o:p></span></p>
<p class=MsoNormal>Sheeraz Saeed Lodhi,<span style='color:blue'><o:p></o:p></span></p>
<p class=MsoNormal>Engg IPCC /IPT,<o:p></o:p></p>
<p class=MsoNormal>Pakistan, karachi,<o:p></o:p></p>
<p class=MsoNormal>92-322-2456929.<o:p></o:p></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal><b>From:</b> Keith Klevenski
[mailto:keith.klevenski@rig.net] <br>
<b>Sent:</b> Wednesday, July 02, 2008 11:02 PM<br>
<b>To:</b> Sheeraz Saeed/NE/Karachi<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> RE: [cisco-voip] GK trunk in CCM as backup<o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Sheeraz,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>If you are sending calls to the GK’s via dial-peers in an
h323 GW and not directly to a GK through CCM then create another dial-peer to
the second GK with a higher preference value (which gives that dial-peer a
lower priority). <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I very well could be misunderstanding your setup, but as far
as I can think you would only be able to have a backup GK either via route
groups in a route list in CCM or multiple dial-peers with different
preferences. I’m sure there are others here than have much more GK
experience than I have.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hope this helps. <o:p></o:p></p>
<div>
<p class=MsoNormal><b><o:p> </o:p></b></p>
<p class=MsoNormal><b>....................................................................................
</b><o:p></o:p></p>
<p class=MsoNormal><b><o:p> </o:p></b></p>
<p class=MsoNormal><b>Keith Klevenski<o:p></o:p></b></p>
<p class=MsoNormal><b>Manager, Telephony Engineering<o:p></o:p></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>1880 S. Dairy Ashford, Suite 300 | Houston,
TX 77077- 4760<o:p></o:p></b></p>
<p class=MsoNormal><br>
<b><span lang=NO-BOK>Tel: 281.674.0702 | Mobile: 713.677.3925
| Fax: 281.674.0101<o:p></o:p></span></b></p>
<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><a name="OLE_LINK2"></a><a name="OLE_LINK1"></a><a
href="mailto:keith.klevenski@rig.net"><span lang=NO-BOK style='font-size:9.0pt'>keith.klevenski@rig.net</span></a><span
style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><a href="http://www.rig.net/"><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>www.rig.net</span></b></a><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><img border=0 width=135 height=43 id="_x0000_i1041"
src="cid:image001.jpg@01C8E041.2231E350"
alt="cid:image001.jpg@01C890BC.B777EB00"><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b>From:</b> Sheeraz Saeed/NE/Karachi
[mailto:Sheeraz.Saeed@Wateen.com] <br>
<b>Sent:</b> Wednesday, July 02, 2008 11:31 AM<br>
<b>To:</b> Keith Klevenski<br>
<b>Subject:</b> RE: [cisco-voip] GK trunk in CCM as backup<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Keith,<o:p></o:p></p>
<p class=MsoNormal>Thanks for the reply I checked your mail. I am not using the
Rout pattern for GK, route pattern contains the IP of GW which has different IP
address. In fact I am using GK for IPCC. In that scenario you still advice to
do this.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Regards,<o:p></o:p></p>
<p class=MsoNormal>Sheeraz<span style='color:blue'> <o:p></o:p></span></p>
</div>
<div>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
<p class=MsoNormal><b>From:</b> Keith Klevenski
[mailto:keith.klevenski@rig.net] <br>
<b>Sent:</b> Monday, June 30, 2008 9:34 PM<br>
<b>To:</b> Sheeraz Saeed/NE/Karachi; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] GK trunk in CCM as backup<o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Create the second trunk in CCM for the second gatekeeper and
add it to its own route group (assuming the first one is its own route group as
well). The route pattern for calls to the GK’s should be pointing to a
route list that contains both route groups, one rg for each GK. If the
first GK goes down then CCM will send the calls to the second GK which will be
the second rg in the route list.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Keith<o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b>From:</b> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Sheeraz
Saeed/NE/Karachi<br>
<b>Sent:</b> Monday, June 30, 2008 11:23 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] GK trunk in CCM as backup<o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hello every one,<o:p></o:p></p>
<p class=MsoNormal>I have a scenario 2 gatekeepers with different subnet mask
are configured and one is backup of another i.e. if first GK fails the coming
calls will start entertaining through the next one as they are configured with
precedence. Now I nee to know how this can be configure on Call Manager 4.1. As
I have a one GK trunk and it is associated with first GK what how can I make
the second GK trunk to work as backup.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Regards,<span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:black'> <o:p></o:p></span></p>
<p class=MsoNormal>Sheeraz Saeed Lodhi,<span style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal>92-322-2456929.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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