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<p class=MsoNormal>I have a customer that wants to be able to record calls at
the gateway level and record the entire call. The recording solutions I know of
for Cisco all record at the phone level and separate recordings when call are
transferred, conferenced, etc. This customer wants the entire call recorded,
essentially the channel on the PRI when the call comes in. The call should be
recorded from the time the call rings in or out, during hold, IVR menus, Unity
CallHandlers, etc. Of course, they still want to tie the CDR information back
to the calls that are recorded. Does anyone know of a solution out there that
already does this?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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