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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Is this the first Unity server these users have been homed to?
There is an issue when moving mailboxes from one Unity server to the other that
shows this exact same symptom. The workaround is to reboot the Unity server. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Ian du Preez<br>
<b>Sent:</b> Wednesday, July 09, 2008 5:08 PM<br>
<b>To:</b> Ryan West<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Unity 5 UM fith Exchange 2007<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal>I checked that, but not the problem. I made sure there were
at least a few messages in the inbox as unread.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Thanks for the help<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><br>
<br>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=gmailquote>On 7/9/08, <b>Ryan West</b> <<a
href="mailto:rwest@zyedge.com">rwest@zyedge.com</a>> wrote:</span> <o:p></o:p></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>How about reading pane being opened?<br>
<br>
Sent from my Windows Mobile® phone.<o:p></o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From: </span></b><span style='font-size:
10.0pt;font-family:"Tahoma","sans-serif"'>Ian du Preez <<a
href="mailto:iandupreez@gmail.com" target="_blank">iandupreez@gmail.com</a>></span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Sent:
</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Wednesday,
July 09, 2008 16:46</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>To: </span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Ryan Ratliff <<a
href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>></span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Cc: </span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>
<<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>></span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Subject:
</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>Re:
[cisco-voip] Unity 5 UM fith Exchange 2007</span><o:p></o:p></p>
<div>
<div>
<p style='margin:0in;margin-bottom:.0001pt;background:white'>Definitely the
inbox. <o:p></o:p></p>
<div>
<p class=MsoNormal style='background:white'>I've seen that one before as one of
my clients had outlook rules moving al new mail to folders.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='background:white'> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Thanks<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Ian<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><br>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=gmailquote>On 7/9/08, <b>Ryan Ratliff</b> <<a
href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>>
wrote:</span> <o:p></o:p></p>
<div>
<p class=MsoNormal>Are you sure it's the Exchange Inbox and not some sub-folder
Outlook is automatically moving the message to? AFAIK Unity only looks at
messages in the Inbox. <o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>-Ryan</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<div>
<p class=MsoNormal>On Jul 9, 2008, at 4:11 PM, Ian du Preez wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='background:white'>I have checked, thanks James.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='background:white'>All the users inherit and I can see
the rights on them.<o:p></o:p></p>
</div>
<p style='margin:0in;margin-bottom:.0001pt;background:white'> <o:p></o:p></p>
<div>
<p class=MsoNormal style='background:white'>I checked this when I couldn't
import one of the users. It didn't have the inherit permissions tick on.<o:p></o:p></p>
</div>
<p style='margin:0in;margin-bottom:.0001pt;background:white'> <o:p></o:p></p>
<div>
<p class=MsoNormal style='background:white'>Any other ideas guys?<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='background:white'> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='background:white'>What bothers me is that I don't get
any event errors and the whole system looks normal exept, from the phone I
don't get MWI's and trying to retrieve messages it sais there are none.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><br>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=gmailquote>On 7/9/08, <b>James Buchanan</b> <<a
href="mailto:jbuchanan@ctiusa.com" target="_blank">jbuchanan@ctiusa.com</a>>
wrote:</span> <o:p></o:p></p>
<div>
<div>
<p><span style='font-size:11.0pt;color:#1F497D'>Hello,</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'> </span><br>
<o:p></o:p></p>
</div>
<p><span style='font-size:11.0pt;color:#1F497D'>Make sure that the users are
inheriting the rights from their respective OUs in AD.</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'> </span><br>
<o:p></o:p></p>
</div>
<p><span style='font-size:11.0pt;color:#1F497D'>Thanks,</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'> </span><br>
<o:p></o:p></p>
</div>
<p><span style='font-size:11.0pt;color:#1F497D'>James</span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:11.0pt;color:#1F497D'> </span><br>
<o:p></o:p></p>
</div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Ian du Preez<br>
<b>Sent:</b> Wednesday, July 09, 2008 11:09 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Unity 5 UM fith Exchange 2007</span><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal> <br>
<o:p></o:p></p>
</div>
<p style='margin-bottom:10.0pt'>Hi all<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>I installed Unity 5 UM with Exchange 2007
running on a cluster. Exchange SP1 installed.<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>Everything went ok and Unity is now running
with no errors in the event log. I have imported over 100 users from exchange
with no problems. When I leave a message, the user gets the VM in his outlook
inbox, but nothing happens on the phone. I checked Unity and it is not passing
the MWI-on digits to the CCM. Dialling the MWI-on and off numbers on the
phone turns it on and off.<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>While there are unread VM message is in the
outlook inbox, I press the messages button on the phone to access VM and it
replies, saying there are no voice messages.<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>I used the MBXsuite tool. Attached is the
outcome. It doesn't give any errors in the log file.<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>I cannot find TABLE_ROW_ADDED or
TABLE_ROW_MODIFIED in the file.<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>I have followed my exact same steps as I have
done before with the same type of installation. In that installation everything
worked fine.<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>I downloaded the latest Permissions Wizard and
it ran with no issues. I gave the Unity accounts specific Send-as Receive-as
rights.<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>Any ideas ?<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>Thanks<o:p></o:p></p>
<p style='margin-bottom:10.0pt'>Ian<o:p></o:p></p>
</div>
</div>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal>_______________________________________________<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>cisco-voip mailing list<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><a href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
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<p class=MsoNormal><br>
<o:p></o:p></p>
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<p class=MsoNormal><br>
<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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