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<p class=MsoNormal><span style='color:#1F497D'>HI James,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>How we have our CSS setup is exactly
how you describe, I will add the phone partition to the block CSS and test.
Thanks for the tip.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Wil<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> James Buchanan
[mailto:jbuchanan@ctiusa.com] <br>
<b>Sent:</b> Tuesday, 8 July 2008 7:03 PM<br>
<b>To:</b> William Roy; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Pickup - Audio and Visual NOtification problem<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Hello,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>This function does
not recognize the calling search space of the device but rather keys off of the
calling search space of the line. Thus, if the line does not have a CSS
assigned that has access to the phones in the pickup group, then the function
will not work. Typically, I permit on the device and block on the line. Thus,
the first time I tried to deploy this, I could not get it to work. <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>James<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>William Roy<br>
<b>Sent:</b> Tuesday, July 08, 2008 3:06 AM<br>
<b>To:</b> 'cisco-voip@puck.nether.net'<br>
<b>Subject:</b> [cisco-voip] Pickup - Audio and Visual NOtification problem<o:p></o:p></span></p>
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<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I have a client site that would like to
have the Audio and Visual Indicator set on pickup groups. I have enabled this
on the pickup group however it does not seem to be working. We get no audio
beep or visual indicator that a phone in the pickup group is ringing, the pickup
works ok. Their call manager version is 6.1.2 and all their phones are 7962G. I
have tested this feature in my own office with 6.1.1a and a mix of phones (All
non 7962’s) and it works fine. Anybody seen this before?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Regards,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Wil <o:p></o:p></span></p>
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