I've never seen anything like that unless its a new feature starting in 6 (on 5.1 currently). Unless Attendant Console or ARC can do something like that?<br><br>Could make something similar work by having the receptionist place a new call to user C instead of a transfer, and if user C wants the call then place another new call from user B to user C and use the direct transfer softkey. really convoluted though. <br>
<br>I've not run into any receptionists here that could handle all those button presses or that would go along with it if they could. I get enough complaints some some of them about having to press a transfer key at all, or having to press it twice to complete the transfer.<br>
<br>Might be easier to just have person B send the caller directly to a voicemail box if C doesnt want to talk to them.<br><br><div class="gmail_quote">On Tue, Jul 8, 2008 at 10:37 PM, Joe Cisco <<a href="mailto:smetsysocsic@gmail.com">smetsysocsic@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">UC6 - is it possible to make an announced transfer ring after the<br>
sender hits transfer a 2nd time? EXAMPLE of what end users would like:<br>
User A calls in via PRI, user B answers (user B is a receptionist).<br>
User A asks for user C. User B hits TRNSFR and dials user C's<br>
extension. User C answers, user B announces the call and user C says<br>
they will accept the call. User B hits TRNSFR a 2nd time. User C would<br>
like to then have the call RING in (and also see caller ID) and then<br>
have the option to either answer, hit IDIVERT, or simply let it ring<br>
to vmail.<br>
<br>
Currently user C is connected and live with user A.<br>
<br>
To me it's a waste but they said that is how their old phone system<br>
works and what they would like on the new cisco phones.<br>
<br>
Thanks in advance,<br>
<br>
Joe C.<br>
</blockquote></div><br clear="all"><br>-- <br>Ed Leatherman<br>Senior Voice Engineer<br>West Virginia University<br>Telecommunications and Network Operations