<div>Yes it is the first Unity server in on the domain and the site.</div>
<div>I have rebooted the server several times, with no luck.</div>
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<div>Can it have something to do with Exchange 2007 being on a cluster ?</div>
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<div><span class="gmail_quote">On 7/9/08, <b class="gmail_sendername">James Buchanan</b> <<a href="mailto:jbuchanan@ctiusa.com">jbuchanan@ctiusa.com</a>> wrote:</span>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Is this the first Unity server these users have been homed to? There is an issue when moving mailboxes from one Unity server to the other that shows this exact same symptom. The workaround is to reboot the Unity server. </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ian du Preez<br>
<b>Sent:</b> Wednesday, July 09, 2008 5:08 PM<br><b>To:</b> Ryan West<span class="q"><br><b>Cc:</b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
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<div><span class="e" id="q_11b09d691a945ed6_2"><b>Subject:</b> Re: [cisco-voip] Unity 5 UM fith Exchange 2007</span></div></span>
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<p>I checked that, but not the problem. I made sure there were at least a few messages in the inbox as unread.</p></div>
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<p>Thanks for the help</p></div>
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<p><span>On 7/9/08, <b>Ryan West</b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:rwest@zyedge.com" target="_blank">rwest@zyedge.com</a>> wrote:</span> </p>
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<p style="MARGIN-BOTTOM: 12pt"><span style="FONT-SIZE: 10pt">How about reading pane being opened?<br><br>Sent from my Windows Mobile® phone.</span></p>
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<p style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt">From: </span></b><span style="FONT-SIZE: 10pt">Ian du Preez <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:iandupreez@gmail.com" target="_blank">iandupreez@gmail.com</a>></span><span style="FONT-SIZE: 10pt"><br>
</span><b><span style="FONT-SIZE: 10pt">Sent: </span></b><span style="FONT-SIZE: 10pt">Wednesday, July 09, 2008 16:46</span><span style="FONT-SIZE: 10pt"><br></span><b><span style="FONT-SIZE: 10pt">To: </span></b><span style="FONT-SIZE: 10pt">Ryan Ratliff <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>></span><span style="FONT-SIZE: 10pt"><br>
</span><b><span style="FONT-SIZE: 10pt">Cc: </span></b><span style="FONT-SIZE: 10pt"><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>></span><span style="FONT-SIZE: 10pt"><br>
</span><b><span style="FONT-SIZE: 10pt">Subject: </span></b><span style="FONT-SIZE: 10pt">Re: [cisco-voip] Unity 5 UM fith Exchange 2007</span></p>
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<p style="BACKGROUND: white; MARGIN: 0in 0in 0pt">Definitely the inbox. </p>
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<p style="BACKGROUND: white">I've seen that one before as one of my clients had outlook rules moving al new mail to folders.</p></div>
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<p style="BACKGROUND: white"> </p></div>
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<p>Thanks</p></div>
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<p>Ian</p></div>
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<p><span>On 7/9/08, <b>Ryan Ratliff</b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>> wrote:</span> </p>
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<p>Are you sure it's the Exchange Inbox and not some sub-folder Outlook is automatically moving the message to? AFAIK Unity only looks at messages in the Inbox. </p>
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<p style="MARGIN: 0in 0in 0pt"><span style="FONT-SIZE: 9pt">-Ryan</span></p></div>
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<p>On Jul 9, 2008, at 4:11 PM, Ian du Preez wrote:</p></div>
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<p style="BACKGROUND: white">I have checked, thanks James.</p></div>
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<p style="BACKGROUND: white">All the users inherit and I can see the rights on them.</p></div>
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<p style="BACKGROUND: white">I checked this when I couldn't import one of the users. It didn't have the inherit permissions tick on.</p></div>
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<p style="BACKGROUND: white">Any other ideas guys?</p></div>
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<p style="BACKGROUND: white"> </p></div>
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<p style="BACKGROUND: white">What bothers me is that I don't get any event errors and the whole system looks normal exept, from the phone I don't get MWI's and trying to retrieve messages it sais there are none.</p>
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<p><span>On 7/9/08, <b>James Buchanan</b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:jbuchanan@ctiusa.com" target="_blank">jbuchanan@ctiusa.com</a>> wrote:</span> </p>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Hello,</span></p>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span><br> </p></div>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Make sure that the users are inheriting the rights from their respective OUs in AD.</span></p>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span><br> </p></div>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Thanks,</span></p>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span><br> </p></div>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">James</span></p>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span><br> </p></div>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ian du Preez<br>
<b>Sent:</b> Wednesday, July 09, 2008 11:09 AM<br><b>To:</b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Unity 5 UM fith Exchange 2007</span></p>
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<p style="MARGIN-BOTTOM: 10pt">Hi all</p>
<p style="MARGIN-BOTTOM: 10pt">I installed Unity 5 UM with Exchange 2007 running on a cluster. Exchange SP1 installed.</p>
<p style="MARGIN-BOTTOM: 10pt">Everything went ok and Unity is now running with no errors in the event log. I have imported over 100 users from exchange with no problems. When I leave a message, the user gets the VM in his outlook inbox, but nothing happens on the phone. I checked Unity and it is not passing the MWI-on digits to the CCM. Dialling the MWI-on and off numbers on the phone turns it on and off.</p>
<p style="MARGIN-BOTTOM: 10pt">While there are unread VM message is in the outlook inbox, I press the messages button on the phone to access VM and it replies, saying there are no voice messages.</p>
<p style="MARGIN-BOTTOM: 10pt">I used the MBXsuite tool. Attached is the outcome. It doesn't give any errors in the log file.</p>
<p style="MARGIN-BOTTOM: 10pt">I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.</p>
<p style="MARGIN-BOTTOM: 10pt">I have followed my exact same steps as I have done before with the same type of installation. In that installation everything worked fine.</p>
<p style="MARGIN-BOTTOM: 10pt">I downloaded the latest Permissions Wizard and it ran with no issues. I gave the Unity accounts specific Send-as Receive-as rights.</p>
<p style="MARGIN-BOTTOM: 10pt">Any ideas ?</p>
<p style="MARGIN-BOTTOM: 10pt">Thanks</p>
<p style="MARGIN-BOTTOM: 10pt">Ian</p></div></div></div></div>
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