open a tac case and request unity 5 ES 48 and see if some e2k7 clustering bug fixes square you away.<br><br><div class="gmail_quote">On Fri, Jul 11, 2008 at 2:59 AM, Ian du Preez <<a href="mailto:iandupreez@gmail.com">iandupreez@gmail.com</a>> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div>Thanks</div>
<div> </div>
<div>Checked again today. There are 2 servers in the cluster, the one Unity partners with is the Virtual Exchange.</div>
<div>I have no Exchange servers outside the cluster to point to.</div><div><div></div><div class="Wj3C7c">
<div><br><br> </div>
<div><span class="gmail_quote">On 7/10/08, <b class="gmail_sendername">Rasim Duric</b> <<a href="mailto:rduric@uoguelph.ca" target="_blank">rduric@uoguelph.ca</a>> wrote:</span>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0px 0px 0px 0.8ex; padding-left: 1ex;">
<div vlink="purple" link="blue" lang="EN-CA">
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Your partner Exchange server should be either the Virtual Exchange server in the cluster or an Exchange 2007 server outside the cluster.</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp472839" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html#wp472839</a></span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Rasim Duric</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Network Analyst (CCS)</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">University of Guelph</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Guelph, N1G 2W1, ON</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">519-824-4120x53146</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"><a href="mailto:rduric@uoguelph.ca" target="_blank">rduric@uoguelph.ca</a></span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p><b><span style="font-size: 10pt;" lang="EN-US">From:</span></b><span style="font-size: 10pt;" lang="EN-US"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ian du Preez<br>
<b>Sent:</b> July-10-08 4:53 AM<br><b>To:</b> James Buchanan
<div><span><br><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] Unity 5 UM fith Exchange 2007</span></div>
</span>
</p><p></p></div>
<div><span>
<p> </p>
<div>
<p>Yes it is the first Unity server in on the domain and the site.</p></div>
<div>
<p>I have rebooted the server several times, with no luck.</p></div>
<div>
<p> </p></div>
<div>
<p>Can it have something to do with Exchange 2007 being on a cluster ?</p></div>
<div>
<p><br><br> </p></div>
<div>
<p><span>On 7/9/08, <b>James Buchanan</b> <<a href="mailto:jbuchanan@ctiusa.com" target="_blank">jbuchanan@ctiusa.com</a>> wrote:</span> </p>
<div>
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US">Is this the first Unity server these users have been homed to? There is an issue when moving mailboxes from one Unity server to the other that shows this exact same symptom. The workaround is to reboot the Unity server. </span><span lang="EN-US"></span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US"> </span><span lang="EN-US"></span></p>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p><b><span style="font-size: 10pt;" lang="EN-US">From:</span></b><span style="font-size: 10pt;" lang="EN-US"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ian du Preez<br>
<b>Sent:</b> Wednesday, July 09, 2008 5:08 PM<br><b>To:</b> Ryan West<br><span><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></span></span></p>
<div>
<p><span><b><span style="font-size: 10pt;" lang="EN-US">Subject:</span></b></span><span><span style="font-size: 10pt;" lang="EN-US"> Re: [cisco-voip] Unity 5 UM fith Exchange 2007</span></span><span style="font-size: 10pt;" lang="EN-US"></span></p>
</div></div>
<div>
<p><span lang="EN-US"> </span></p>
<div>
<p><span lang="EN-US"> </span></p></div>
<div>
<p><span lang="EN-US">I checked that, but not the problem. I made sure there were at least a few messages in the inbox as unread.</span></p></div>
<div>
<p><span lang="EN-US"> </span></p></div>
<div>
<p><span lang="EN-US">Thanks for the help</span></p></div>
<div>
<p><span lang="EN-US"><br><br> </span></p></div>
<div>
<p><span lang="EN-US">On 7/9/08, <b>Ryan West</b> <<a href="mailto:rwest@zyedge.com" target="_blank">rwest@zyedge.com</a>> wrote: </span></p>
<div>
<p style="margin-bottom: 12pt;"><span style="font-size: 10pt;" lang="EN-US">How about reading pane being opened?<br><br>Sent from my Windows Mobile® phone.</span><span lang="EN-US"></span></p>
<div style="text-align: center;" align="center"><span style="font-size: 10pt;" lang="EN-US">
<hr align="center" size="2" width="100%">
</span></div>
<p style="margin-bottom: 12pt;"><b><span style="font-size: 10pt;" lang="EN-US">From: </span></b><span style="font-size: 10pt;" lang="EN-US">Ian du Preez <<a href="mailto:iandupreez@gmail.com" target="_blank">iandupreez@gmail.com</a>><br>
<b>Sent: </b>Wednesday, July 09, 2008 16:46<br><b>To: </b>Ryan Ratliff <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>><br><b>Cc: </b><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a> <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>Re: [cisco-voip] Unity 5 UM fith Exchange 2007</span><span lang="EN-US"></span></p>
<div>
<div>
<p style="margin: 0cm 0cm 0pt; background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US">Definitely the inbox. </span></p>
<div>
<p style="background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US">I've seen that one before as one of my clients had outlook rules moving al new mail to folders.</span></p>
</div>
<div>
<p style="background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US"> </span></p></div>
<div>
<p><span lang="EN-US">Thanks</span></p></div>
<div>
<p><span lang="EN-US">Ian</span></p></div>
<div>
<p><span lang="EN-US"><br> </span></p></div>
<div>
<p><span lang="EN-US">On 7/9/08, <b>Ryan Ratliff</b> <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>> wrote: </span></p>
<div>
<p><span lang="EN-US">Are you sure it's the Exchange Inbox and not some sub-folder Outlook is automatically moving the message to? AFAIK Unity only looks at messages in the Inbox. </span></p>
<div>
<p><span lang="EN-US"> </span></p>
<div>
<p style="margin: 0cm 0cm 0pt;"><span style="font-size: 9pt;" lang="EN-US">-Ryan</span><span lang="EN-US"></span></p></div>
<p><span lang="EN-US"> </span></p>
<div>
<div>
<div>
<p><span lang="EN-US">On Jul 9, 2008, at 4:11 PM, Ian du Preez wrote:</span></p></div>
<p><span lang="EN-US"> </span></p>
<div>
<p style="background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US">I have checked, thanks James.</span></p>
</div>
<div>
<p style="background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US">All the users inherit and I can see the rights on them.</span></p>
</div>
<p style="margin: 0cm 0cm 0pt; background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US"> </span></p>
<div>
<p style="background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US">I checked this when I couldn't import one of the users. It didn't have the inherit permissions tick on.</span></p>
</div>
<p style="margin: 0cm 0cm 0pt; background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US"> </span></p>
<div>
<p style="background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US">Any other ideas guys?</span></p>
</div>
<div>
<p style="background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US"> </span></p></div>
<div>
<p style="background: white none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial;"><span lang="EN-US">What bothers me is that I don't get any event errors and the whole system looks normal exept, from the phone I don't get MWI's and trying to retrieve messages it sais there are none.</span></p>
</div>
<div>
<p><span lang="EN-US"> </span></p></div>
<div>
<p><span lang="EN-US"> </span></p></div>
<div>
<p><span lang="EN-US"><br> </span></p></div>
<div>
<p><span lang="EN-US">On 7/9/08, <b>James Buchanan</b> <<a href="mailto:jbuchanan@ctiusa.com" target="_blank">jbuchanan@ctiusa.com</a>> wrote: </span></p>
<div>
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US">Hello,</span><span lang="EN-US"></span></p>
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US"> </span><span lang="EN-US"><br> </span></p></div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US">Make sure that the users are inheriting the rights from their respective OUs in AD.</span><span lang="EN-US"></span></p>
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US"> </span><span lang="EN-US"><br> </span></p></div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US">Thanks,</span><span lang="EN-US"></span></p>
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US"> </span><span lang="EN-US"><br> </span></p></div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US">James</span><span lang="EN-US"></span></p>
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);" lang="EN-US"> </span><span lang="EN-US"><br> </span></p></div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0cm 0cm;">
<p><b><span style="font-size: 10pt;" lang="EN-US">From:</span></b><span style="font-size: 10pt;" lang="EN-US"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ian du Preez<br>
<b>Sent:</b> Wednesday, July 09, 2008 11:09 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Unity 5 UM fith Exchange 2007</span><span lang="EN-US"></span></p>
</div>
<div>
<div>
<p><span lang="EN-US"> <br> </span></p></div>
<p style="margin-bottom: 10pt;"><span lang="EN-US">Hi all</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">I installed Unity 5 UM with Exchange 2007 running on a cluster. Exchange SP1 installed.</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">Everything went ok and Unity is now running with no errors in the event log. I have imported over 100 users from exchange with no problems. When I leave a message, the user gets the VM in his outlook inbox, but nothing happens on the phone. I checked Unity and it is not passing the MWI-on digits to the CCM. Dialling the MWI-on and off numbers on the phone turns it on and off.</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">While there are unread VM message is in the outlook inbox, I press the messages button on the phone to access VM and it replies, saying there are no voice messages.</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">I used the MBXsuite tool. Attached is the outcome. It doesn't give any errors in the log file.</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">I cannot find TABLE_ROW_ADDED or TABLE_ROW_MODIFIED in the file.</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">I have followed my exact same steps as I have done before with the same type of installation. In that installation everything worked fine.</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">I downloaded the latest Permissions Wizard and it ran with no issues. I gave the Unity accounts specific Send-as Receive-as rights.</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">Any ideas ?</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">Thanks</span></p>
<p style="margin-bottom: 10pt;"><span lang="EN-US">Ian</span></p></div></div></div></div>
<p><span lang="EN-US"> </span></p></div>
<div>
<p><span lang="EN-US">_______________________________________________</span></p></div>
<div>
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<div>
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<p><span lang="EN-US"><br> </span></p></div></div></div>
<p><span lang="EN-US"><br> </span></p></div></div></div></div>
<p><span lang="EN-US"> </span></p></div></div></div></div>
<p> </p></span></div></div></div></blockquote></div><br>
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