<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:v =
"urn:schemas-microsoft-com:vml" xmlns:o =
"urn:schemas-microsoft-com:office:office" xmlns:w =
"urn:schemas-microsoft-com:office:word" xmlns:st1 =
"urn:schemas-microsoft-com:office:smarttags"><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2180" name=GENERATOR><!--[if !mso]>
<STYLE>v\:* {
        BEHAVIOR: url(#default#VML)
}
o\:* {
        BEHAVIOR: url(#default#VML)
}
w\:* {
        BEHAVIOR: url(#default#VML)
}
.shape {
        BEHAVIOR: url(#default#VML)
}
</STYLE>
<![endif]--><o:SmartTagType name="country-region"
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType
name="City"
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><o:SmartTagType
name="place"
namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagType><!--[if !mso]>
<STYLE>st1\:* {
        BEHAVIOR: url(#default#ieooui)
}
</STYLE>
<![endif]-->
<STYLE>@font-face {
        font-family: Verdana;
}
@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }
P.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
LI.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
DIV.MsoNormal {
        FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"
}
A:link {
        COLOR: blue; TEXT-DECORATION: underline
}
SPAN.MsoHyperlink {
        COLOR: blue; TEXT-DECORATION: underline
}
A:visited {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.MsoHyperlinkFollowed {
        COLOR: purple; TEXT-DECORATION: underline
}
SPAN.EmailStyle17 {
        COLOR: windowtext; FONT-FAMILY: Arial; mso-style-type: personal-compose
}
DIV.Section1 {
        page: Section1
}
</STYLE>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></HEAD>
<BODY lang=EN-US vLink=purple link=blue>
<DIV dir=ltr align=left><SPAN class=515281519-22072008><FONT face=Arial
color=#0000ff size=2>this is not the limitation of Cisco TSP, but
Outlook's</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=515281519-22072008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=515281519-22072008><FONT face=Arial
color=#0000ff size=2>forget Outlook, use a web based directory on the intranet
and enable WebDialer on it.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=515281519-22072008><FONT face=Arial
color=#0000ff size=2><BR>Marton</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Djokic
Sinisa<BR><B>Sent:</B> Tuesday, July 22, 2008 3:24 PM<BR><B>To:</B> 'cisco
voip'<BR><B>Subject:</B> [cisco-voip] Cisco TSP outlook plugin limitations
!!!<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">hi
crew..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">does anybody know how to overcome
the following issue:<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">CUCM
6.1.2..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">we installed outlook plugin ( cisco
TSP ) on customer desktop PC and it's working..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">the thing
is..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">since this is a big customer, they
have their custom integration in outlook with corporate address book, located on
external server..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">so when they want to find a contact
they go to " address book " under contacts in microsofot outlook, and then
search contact they need ( after that outlook searches through their corporate
address book )..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">so, in this scenario, when they find
it, they don't have " dial" icon for that contact..so they canot use feature to
call from outlook..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">it looks like they only have " dial"
icon for contacts entered directly manually in
outlook..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">did anybody have an opinion about it
and can we solve it some how..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">thanx..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">regards..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><STRONG><B><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Sinisa
Djokic</SPAN></FONT></B></STRONG><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">System
Engineer</SPAN></FONT><BR><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES
Cisco Certified</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<TABLE class=MsoNormalTable cellPadding=0 border=0>
<TBODY>
<TR>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><IMG id=_x0000_i1025 height=94
src="cid:515281519@22072008-1C3C" width=60
border=0><o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P class=MsoNormal><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">MDS Informaticki
inzenjering</SPAN></FONT><BR><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">Bul. Arsenija Carnojevica
170</SPAN></FONT><BR><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">11070 Novi <st1:place
w:st="on"><st1:City w:st="on">Beograd</st1:City>, <st1:country-region
w:st="on">Serbia</st1:country-region></st1:place></SPAN></FONT><BR><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">Tel: +381 11 2015 200, 2015
273</SPAN></FONT><BR><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">Fax: +381 11 3194
954</SPAN></FONT><BR><FONT face=Arial size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Arial"><A
href="http://www.mds.rs">www.mds.rs</A></SPAN></FONT><BR><FONT face=Arial
size=1><SPAN style="FONT-SIZE: 7.5pt; FONT-FAMILY: Arial"><A
href="mailto:sdjokic@mds.rs">sdjokic@mds.rs</A></SPAN></FONT><o:p></o:p></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV></BODY></HTML>