<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="country-region"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="City"/>
<o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags"
name="place"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:Arial;
color:windowtext;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>hi crew..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>does anybody know how to overcome the following issue:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>CUCM 6.1.2..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>we installed outlook plugin ( cisco TSP ) on customer
desktop PC and it's working..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>the thing is..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>since this is a big customer, they have their custom
integration in outlook with corporate address book, located on external
server..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>so when they want to find a contact they go to "
address book " under contacts in microsofot outlook, and then search
contact they need ( after that outlook searches through their corporate address
book )..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>so, in this scenario, when they find it, they don't have
" dial" icon for that contact..so they canot use feature to call from
outlook..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>it looks like they only have " dial" icon for
contacts entered directly manually in outlook..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>did anybody have an opinion about it and can we solve it
some how..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>thanx..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>regards..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=2 face=Verdana><span style='font-size:
10.0pt;font-family:Verdana'>Sinisa Djokic</span></font></b></strong><font
size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'> </span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 face=Verdana><span style='font-size:10.0pt;
font-family:Verdana'>System Engineer</span></font><br>
<font size=2 face=Verdana><span style='font-size:10.0pt;font-family:Verdana'>CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES
Cisco Certified</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<table class=MsoNormalTable border=0 cellpadding=0>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><img width=60 height=94 id="_x0000_i1025"
src="cid:image001.gif@01C8EC0E.F3AE41C0" border=0><o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</td>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'>MDS Informaticki inzenjering</span></font><br>
<font size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'>Bul.
Arsenija Carnojevica 170</span></font><br>
<font size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'>11070
Novi <st1:place w:st="on"><st1:City w:st="on">Beograd</st1:City>, <st1:country-region
w:st="on">Serbia</st1:country-region></st1:place></span></font><br>
<font size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'>Tel:
+381 11 2015 200, 2015 273</span></font><br>
<font size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'>Fax:
+381 11 3194 954</span></font><br>
<font size=1 face=Arial><span style='font-size:7.5pt;font-family:Arial'><a
href="http://www.mds.rs">www.mds.rs</a></span></font><br>
<font size=1 face=Arial><span style='font-size:7.5pt;font-family:Arial'><a
href="mailto:sdjokic@mds.rs">sdjokic@mds.rs</a></span></font><o:p></o:p></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
</body>
</html>