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Correct only with the 7912G. A packet capture from a span port of the PC is a good way to see what is causing the flood (multicast, virus, broadcast storm, etc) .<div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Jul 24, 2008, at 2:17 PM, Aman Chugh wrote:</div><br class="Apple-interchange-newline"><div>Thanks Ryan,</div> <div> </div> <div>If I understand you correctly the Issue is with 7912G and not with 7912G-A , I will check the model of my phones and get back to you, I have had these deployed over several sites but got complaints from only one remote site.</div> <div> </div> <div>Aman<br><br> </div> <div><span class="gmail_quote">On 7/24/08, <b class="gmail_sendername">Ryan Ratliff</b> <<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>> wrote:</span> <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"> <div style="WORD-WRAP: break-word">What is the model number of the 7912 (cp-7912G vs cp-7912G-A)? <div><br> </div> <div>The older 7912 models were susceptible to excessive unicast and broadcast traffic on the PC port (data vlan) which would cause the phone to drop packets. This could appear as poor audio quality while on calls or random resets of the phone. This is due to the software switch implemented in the original phones. The later phones have a hardware switch that corrects this problem.</div> <div><br> </div> <div>If you don't have a 7912-A then open a TAC SR and RMA the phone. You will receive a 7912A in return. </div> <div><br> <div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font style="FONT: 12px Helvetica" face="Helvetica" size="3">-Ryan</font></div></div><br> <div> <div>On Jul 24, 2008, at 8:45 AM, Aman Chugh wrote:</div><br> <div>Anyone.</div> <div> </div> <div>TIA</div> <div> </div> <div>Aman<span class="q"><br><br>---------- Forwarded message ----------<br><span class="gmail_quote">From: <b class="gmail_sendername">Aman Chugh</b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:aman.chugh@gmail.com" target="_blank">aman.chugh@gmail.com</a>><br> Date: Jul 23, 2008 11:26 PM<br>Subject: 7912<br>To: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><br> </span></span></div> <span class="q"> <div><br> </div> <div>I am having voice quality issues ( voice breaking up ) lot of lost packets when I see on IP Phone page for the last conversation.Phones are connected to a non cisco switch (dlink). Phone load is 8.0.1 and CCM is 4.2. No drops on the Qos policy ,complaints coming only one site when talking on the wan with g.729.</div> <div> </div><span> <div> </div> <div>Aman</div></span> <div style="MARGIN: 0px">_______________________________________________</div> <div style="MARGIN: 0px">cisco-voip mailing list</div> <div style="MARGIN: 0px"><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></div> <div style="MARGIN: 0px"><a onclick="return top.js.OpenExtLink(window,event,this)" href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div></span></div> <br> </div></div></blockquote></div><br></div><br></div></body></html>