<div>Hi Tom...</div>
<div> </div>
<div>Thanks for that... my current client has EMC Smarts, and they want to do a POC of the 2 voice components... so we will see what happens!</div>
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<div>I agree the setup for CUOM / CUSM is a pain. Upgrades / service patches etc are even worse. Hopefully they are working to rectify it.</div>
<div>For the smaller customers there is the netmanager for Unified communications or something. Does up to 1000 phones, 10 sites or something. You can buy a yearly license for it, which is pretty handy for a service provider. It does look like CUOM though, so not sure if it is any nicer.</div>
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<div>Hopefully there will be some improvements in CUCM version 7 on the monitoring / management side...</div>
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<div>Keep us up to date on what you find with Clarus! Would be interested to hear!</div>
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<div>Cheers,</div>
<div> </div>
<div>Tim.<br><br> </div>
<div><span class="gmail_quote">On 7/24/08, <b class="gmail_sendername">Tom Sparks</b> <<a href="mailto:acydgod@gmail.com">acydgod@gmail.com</a>> wrote:</span>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Yes, EMC Smarts Performance Manager is just Prognosis (with the same problems). I already tried the eval of CUOM and CUSM and wasn't happy there either. If I have to spend weeks trying to learn and get a management app running, it's not really worth it to me. I expect to tune it over time but just the basics was a big undertaking, the install of CUOM was like 1 hr and I needed a separate box for CUSM just to monitor CDR records. </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">My clients range in size so finding something easy to setup and use is the top priority, I'm willing to forego heavy customization if I can actually get back to my day job at some point. </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">I think Clarus does some of the CUSM stuff too which is why I'm looking into it now. I hopeful that nothing can be as bad as CUOM/CUSM to configure and get to work but I'll keep you updated. </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Tom Sparks</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Taos</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:smithsonianwa@gmail.com" target="_blank">smithsonianwa@gmail.com</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:smithsonianwa@gmail.com" target="_blank">smithsonianwa@gmail.com</a>] <b>On Behalf Of </b>Tim Smith<br>
<b>Sent:</b> Thursday, July 24, 2008 12:54 AM<br><b>To:</b> Tom Sparks<span class="q"><br><b>Cc:</b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
</span>
<div><span class="e" id="q_11b563223820d640_2"><b>Subject:</b> Re: [cisco-voip] prognosis and callmamager 6.1</span></div></span>
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<p> </p>
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<p>On other management products...</p></div>
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<p>I used Cisco CUOM / CUSM a little bit at a customer site.. i found it useful.. but the customer wasnt too interested in using it.</p></div>
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<p>It depends what you are after though.. CUOM does the fault management stuff, CUSM does the voice quality and now there is a statistics model as well...</p></div>
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<p> </p></div>
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<p>CUOM is pretty handy if you have CUCM clusters and IPCC enterprise... it does give you a pretty good central view... at the time it didnt really do anything for CVP though... hopefully this will change.</p></div>
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<p> </p></div>
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<p>If your a partner I think you can download an eval... if not you could probably get it off your integrator..</p></div>
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<p> </p></div>
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<p>RTMT would still be required to drill down...</p></div>
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<p> </p></div>
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<p>Has anyone got any experience with EMC Smarts and their Voip management plugins? I heard they were prognosis re-branded, but I'm not sure this is true?</p></div>
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<p> </p></div>
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<p>Cheers,</p></div>
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<p> </p></div>
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<p>Tim<br> </p></div>
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<p><span>On 7/24/08, <b>Tom Sparks</b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:acydgod@gmail.com" target="_blank">acydgod@gmail.com</a>> wrote:</span> </p>
<p>We're pretty turned off by Prognosis at this point. I tried so many times<br>to get it to work with 6.1 and finally reverted to RTMT. There are few other<br>alternatives but you might want to checkout Clarus.<br>
<br>Tom Sparks<br>Taos<br><br>-----Original Message-----<br>From: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
[mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-request@puck.nether.net" target="_blank">cisco-voip-request@puck.nether.net</a><br>
Sent: Tuesday, July 22, 2008 12:34 PM<br>To: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>Subject: cisco-voip Digest, Vol 57, Issue 200<br>
<br>Send cisco-voip mailing list submissions to<br> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><br>Message: 3<br>
Date: Tue, 22 Jul 2008 15:23:13 -0400<br>From: Wes Sisk <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:wsisk@cisco.com" target="_blank">wsisk@cisco.com</a>><br>Subject: Re: [cisco-voip] prognosis and callmamager 6.1<br>
To: Eric Pedersen <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:eric.pedersen@sait.ca" target="_blank">eric.pedersen@sait.ca</a>><br>Cc: <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Message-ID: <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:488633A1.6090001@cisco.com" target="_blank">488633A1.6090001@cisco.com</a>><br>Content-Type: text/plain; charset="iso-8859-1"; Format="flowed"<br>
<br>make sure to get latest patches for prognosis and CM. in several<br>accounts prognosis has triggered<br>CSCsb80753 AXL::ExecuteSQLQuery errors with many end users, tomcat<br>OutOfMemoryError<br><br>/Wes<br><br>Eric Pedersen wrote:<br>
><br>> Is anyone using Prognosis to monitor a CM 6.x cluster? We are looking<br>> at implementing this, and I'm interested to know what other people's<br>> experiences are.<br><br><br>_______________________________________________<br>
cisco-voip mailing list<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a onclick="return top.js.OpenExtLink(window,event,this)" href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></p>
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<p> </p></span></div></div></div></blockquote></div><br>